Executive Assistant

It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.

ARC is hiring an Executive Assistant to join the team. This dynamic role requires adaptability to the evolving needs of the executives and the organization. In this role, you will support all executives on the Executive Team (except the CEO), balance multiple responsibilities and contribute to the overall success of the executive team. You will play a pivotal role in ensuring the seamless operation by providing high-level administrative support and coordination and manage complex calendars, coordinating meetings, handling confidential information, and serving as a central point of contact between executives and internal/external stakeholders. You will be asked to use exceptional organizational and communication skills, prioritizing tasks, and demonstrate a proactive approach to problem-solving. In this role you will be expected to work independently, exercise discretion, and maintain a high level of professionalism. Overall, you will work to facilitate the effectiveness and productivity of the executive team.

• Coordinate and manage complex calendars for multiple executives, schedule appointments, meetings, and travel arrangements, and proactively handle potential scheduling conflicts.
• Serve as the primary point of contact for internal and external communication and respond on behalf of the executives when appropriate.
• Arrange and coordinate meetings, including preparing agendas, gathering necessary materials, and ensuring meeting logistics are well-organized.
• Plan and coordinate domestic and international travel, including booking flights, accommodations, transportation, and preparing travel itineraries.
• Track and reconcile expenses, ensuring accurate and timely submission of expense reports.
• Manage and organize documents, files, and information, ensuring that executives have access to necessary materials and are well-prepared for meetings and events.
• Handle sensitive and confidential information with discretion and maintain a high level of confidentiality in all interactions.
• Prioritize tasks and responsibilities effectively, ensuring that urgent matters are addressed promptly and that long-term projects are managed efficiently.
• Provide support on special projects, research, and other initiatives as assigned by the executives.
• Cultivate and maintain positive relationships with internal and external stakeholders, including colleagues, clients, and partners.
• Proactively identify and address potential issues, solve problems independently when possible

• Associate degree preferred; equivalent experience considered
• 3+ years of experience in an Administrative Assistant role, supporting multiple executives.
• Administrative Skills:
  • • Calendar Management: Proficiently handle complex calendars, schedule appointments, and coordinate meetings.
  • Time Management: Effectively prioritize tasks, manage deadlines, and optimize the use of time.
  • Organization: Maintain orderly and efficient systems for document management and information retrieval.
  • Travel Coordination: Arrange and coordinate domestic and international travel, including accommodations and logistics. Meeting Coordination: Plan and coordinate meetings, prepare agendas, and manage meeting logistics.
  • Technology Proficiency: Proficient use of office software (Microsoft Office, Google Workspace) and collaboration tools.
  • Adaptability: Flexibility in handling changing priorities and dynamic work environments.
• Interpersonal and People Skills:
  • Professionalism: Maintain a high level of professionalism in all interactions and representations of executives.
  • Conflict Resolution: Navigate conflicts diplomatically and find amicable solutions.
  • Collaboration: Work effectively in a team, fostering a positive and collaborative working environment.
  • Autonomy: Work independently and take initiative in managing tasks.
• Problem-Solving and Analytical Skills:
  • Critical Thinking: Analyze information critically and make informed decisions.
  • Problem-Solving: Proactively identify and address challenges, offering solutions.
  • Decision-Making: Make sound decisions based on available information and strategic goals.

• Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
• Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
• ARC offers WorkFlex. WorkFlex is ARC’s hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We’ve designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
• We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters.
• By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

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