Access Management Platform Engineer II

It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.

ARC is looking for a Access Management Platform Engineer II to design, build, customize, and administer ARC’s Access Management System.  Deploy API’s, workflows, user interfaces to automate business processes. Deliver solutions to complex technical issues and support projects and ongoing maintenance activities using technical and functional skills and expertise. Effectively communicate with the business team and work with cross functional teams to deliver quality solutions to our business partners.

1. Build, Improve, and support ARC’s automated identity authentication and access management (AAM) system and related processes by understanding business requirements and keeping updated on environmental and system changes.
2. Implement solutions and technologies to centrally integrate identity systems across the organization. Generate workflows and entitlements to automate processes and improve user experience.  Implement controls to provision appropriate resource access easily and use automation when possible. Develop automation of account creation in Okta and Active Directory.  Develop systems integration with the enterprise HRIS and ticketing system/ServiceNow.
3. Collaborate with key stakeholders to help tackle challenges within the identity and access management (IAM) space. Troubleshoot issues related to identities, systems access accounts, authentication, authorization, entitlements, and permissions. 
4. Provide support to ARC teams on access management. Troubleshoot advanced user issues. Work with the infrastructure team on any end point issues for systems access. Determine root cause of system failures and perform testing for code deployments. Plan for deployment releases and create road maps to address new or changing technical requirements during project deployments.
5. Understand and develop the Role Based Security framework used for authentication. Design and implement automated solutions to meet ARC’s access control and management needs.
6. Manage all code through a code repository. 

• Bachelor’s degree in information technology or related fields; or equivalent work experience
• Experience with software development methodology with solid foundation with Java/object oriented and AWS programming
• Minimum 5 years of programming with Java
• Minimum 4 years of experience in developing/deploying solutions to AWS
• Experience with Basic DevOps and tools like Gitlab, Jira, etc.
• Working knowledge of Okta and Active Directory
• Experience using scripting languages to create custom reports and data migration
• Hands-on experience in working with workflows and APIs and customizing them to meet business requirements
• Experience integrating directory with third party and custom applications and troubleshooting relevant integrating issues
• Extensive hands-on knowledge of identity and access management best practices, procedures, and software solutions
• Experience with Okta Identity Governance (OIG) and SailPoint a plus
• A passion for continual improvement, ability to challenge the status quo and a willingness to work to with others to improve the environment
• Effective communication skills (verbal and written) and ability to communicate technical information to nontechnical audiences

• Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
• Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
• ARC offers WorkFlex. WorkFlex is ARC’s hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We’ve designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
• We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters.
• By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.

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