ARIZONA STATE PARKS AND TRAILSManaging and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
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May work up to 40 hours per week and up to 1500 hours per calendar year
| Job Location: |
| Posting Details: |
| Job Summary: |
Under general supervision, performs a variety of work activities while providing customer service in the operation of a recreational/ natural resource park; interprets natural features of the area, and ensures public safety by enforcing Park rules and regulations.
| Job Duties: |
Outdoor Recreation & Programs:
- Hosts visitors.
- Conducts interpretive programs and may lead guided walks or hikes.
- Provides information in response to visitor questions, direction, guidance, and concerns.
Customer Service:
- Provides customer service by phone and in-person and respond to publics inquires about park hours, accommodations, reservations.
- Cash Handling:
- Perform cashier duties at Contact Station/Gift Shop.
- Collect and account for fees for park admission and store purchases.
Facilities and Grounds:
- Ensure park facilities and grounds are kept up to the standards of Arizona State Parks and Trails. Public & Staff Safety:
- Promote the safety of park visitors and enforces Park rules and protect Park resources.
- Utilizes two-way radio communications system.
- Confers with local officials and law enforcement officers.
- Completes all necessary reports concerning incidents.
| Knowledge, Skills & Abilities (KSAs): |
Knowledge of:
- Principles and processes for providing customer and personal services.
- Park rules/ regulations, fees and revenue functions.
- Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
- General office procedures.
- Basic first Aid training.
- Basic custodial and grounds-keeping ability.
- Computer skills.
Skill in:
- Public relations and information dissemination.
- Customer service.
- Active listening.
- Critical thinking;
- Driving and operating automotive equipment.
- Basic custodial techniques.
- Oral and written communication.
- Public speaking.
- Vehicle operation skills.
- First aid and emergency response.
Ability to:
- Research of natural or historical information.
- Perform math calculations.
- Working in team and maintaining interpersonal relationships.
- Multitasking, effective communication verbally and in writing.
- Work weekends, holidays, night shifts, and outside in extreme temperatures.
- Helps maintain buildings, equipment, and grounds.
- Enforces rules and regulations.
- Ability to maintain professional demeanor in emergencies or high -stress situations.
| Selective Preference(s): |
One year of service experience equivalent; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.
| Pre-Employment Requirements: |
• Must obtain, possess and maintain a current Arizona Driver’s license appropriate to assignment.
his position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
| Benefits: |
This position is a seasonal, temporary position with no Benefits.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
| Retirement: |
Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.
| Contact Us: |
Recruitmenthr@azstateparks.gov
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.