Communications Coordinator

Description:

BMS Family Health Center is a Federally Qualified Health Center (FQHC) rooted in the belief that every individual—regardless of income, background, or circumstance—deserves exceptional, compassionate, and culturally responsive healthcare. For decades, we’ve been the trusted health partner for communities across Brownsville, East New York, and East Brooklyn, working to advance health equity, wellness, and dignity for all.

We’re seeking a dynamic, creative, and mission-aligned Communications Coordinator to amplify our voice, strengthen our brand, and share the life-changing work happening every day at BMS. If you’re passionate about storytelling, community impact, and elevating the work of an FQHC dedicated to health justice—this is the role for you.

About the Role:

The Communications Coordinator will work closely with the CEO to drive strategic communications that uplift BMS’s mission and expand our presence both internally and in the community. You will manage digital, print, and media communications; support cross-department collaboration; and ensure our messaging is timely, consistent, and reflective of the communities we proudly serve.

This is a unique opportunity to shape the public voice of an essential community health institution and help bring visibility to programs that change lives.

Key Responsibilities:

Strategic Communications & Branding

• Support development and execution of a comprehensive communications strategy aligned with BMS’s mission and priorities.
• Ensure consistent branding across all channels—website, social media, newsletters, print, and events.

Draft, edit, and produce engaging content including press releases, speeches, newsletters, and community bulletins. Media & Public Relations Serve as a primary contact for media inquiries; cultivate relationships with local outlets and healthcare publications.

• Monitor media coverage, track analytics, and prepare reports for the CEO.
• Assist in planning and executing media events, open houses, and community outreach initiatives.

Digital & Social Media Management

• Manage and grow BMS’s social media presence across key platforms.
• Develop content calendars, graphics, posts, and engagement reports.
• Collaborate with web developers to enhance website content, SEO, accessibility, and mobile performance.
• Track and analyze digital metrics to inform strategies.

Internal Communications

• Create tools and content that keep staff informed and connected—including intranet updates, bulletins, and town hall materials.
• Support leadership communications for the CEO and leadership team.

Highlight program milestones, staff achievements, and organizational success stories. Community & Stakeholder Engagement Partner with community relations, development, and program teams to craft communications for funders, partners, patients, and board members.

• Support creation of newsletters, annual reports, case studies, and impact stories focused on health equity and community wellness.
• Provide promotional support for events, including live social updates and post-event communications.
• Measurement & Innovation
• Maintain dashboards of communications metrics and provide insights to leadership.
• Research trends in healthcare and FQHC communications—bringing fresh, innovative ideas to BMS.

Requirements:

Required Qualifications:

Bachelor’s degree in communications, public relations, marketing, journalism, or related field. 2–4 years of communications experience—healthcare, nonprofit, or public-sector experience preferred. Exceptional writing and editing skills rooted in clarity and cultural competence.

Experience with social media, CMS websites, and digital analytics tools (e.g., Google Analytics).:

Strong interpersonal skills with the ability to collaborate across departments. Excellent organizational skills and the ability to manage multiple projects in a fast-paced environment. Commitment to the mission of BMS and advancing health equity in East Brooklyn.

Preferred Qualifications:

Experience in healthcare communications, especially in an FQHC environment.:

Graphic design skills (Adobe Creative Suite or Canva) and basic video editing.

Experience working with media in urban community contexts.:

Familiarity with East Brooklyn communities and cultural competence in Brownsville, East New York, and surrounding neighborhoods. Bilingual or multilingual abilities (Spanish, Haitian Creole, etc.). Key Competencies Strategic thinking Storytelling & narrative development Cross-team collaboration Adaptability and responsiveness

Data-driven communication Success Metrics (First 12 Months) Launch of a refreshed communications plan and content calendar. Year-over-year growth in website traffic and social engagement (10–20%). Increased positive media coverage of BMS programs and impact.

• Improved staff satisfaction with internal communications.

Strong communications support for at least two major community or media events. Reliable monthly reporting and actionable insights delivered to leadership. Work Environment & Physical Demands Standard office environment with travel between BMS sites as needed. Prolonged periods of desk and computer work; ability to lift up to 15 lbs.

Ability to navigate all BMS facilities. Equal Opportunity Employer BMS Family Health Center is an equal opportunity employer. M/F/D/V. We welcome applicants of all backgrounds and identities and are committed to building an inclusive team reflective of the communities we serve.Ready to help shape the voice of a healthcare organization dedicated to equity and community empowerment? Apply today and be part of the BMS story.If you’d like, I can also create a shorter job-posting version for platforms like Indeed or LinkedIn.