Mission of the Role: The Wellbeing Activities Coordinator will create unique, engaging events that drive hotel guest satisfaction and engagement that tie to the branding, demographic and vision of each respective hotel. Our Wellbeing offerings are a signature element of the 'Spoken Experience' and as the leader, you will create, prepare & execute our activities and program offerings such as: yoga, meditation, wellness presentations and metaphysical experiences, live music, seasonal events, community event collaborations, and general wellbeing among guests and staff.
Qualifications: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.
Essential Qualification:
- Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
- Punctuality and regular and reliable attendance.
- Interpersonal skills and the ability to work well with co-workers and the public.
- Ability to work to deadlines
- Excellent guest service skills, both in person and on the phone.
- Experience in wellness focused programs & events, preferably in a wellness focused hospitality setting.
- Professional presentation and demeanor, comfort in speaking with media entities
- Strong Leadership and organizational skills necessary to manage and direct all aspects and operation of all guest programs.
- Thorough understanding of operating and management techniques as they apply to the wellness and hospitality industry.
- Proven success in ensuring guest and employee satisfaction.
- Exceptional verbal & written communication skills, with the ability to effectively train, coach, motivate, evaluate, and correct employee behavior.
- Ability to travel occasionally on behalf of the company and to work flexible and extended hours as required by the operations of the property.
- Familiarization with the well-being industry to help guide you but not dictate you in measuring success and strategies for product positioning and brand management.
- Broad-based, up-to-date knowledge of programming trends, tools and resources for the wellness and hospitality industries.
- Ability to write effective business communications, summaries and reports using both prescribed and creative formats.
- Ability to effectively monitor and control expenses, allocate financial resources and maintain budget restrictions.
- Accelerated decision-making and problem-solving abilities, utilizing factual information, company policies, and personal judgment through experience.
- Strong organizational skills, with emphasis on attention to detail and continuous follow-up.
- Ability to multi-task, manages interruptions, establish work priorities, handle stress and effectively matriculate in a fast-paced, frequently changing environment.
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