Travel Agent - Jacksonville, FL

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.



Full time 


Why Choose a Travel Career with the AAA The Auto Club Group (ACG)

Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale
AAA Members travel more than average consumers
FREE LEADS
Prioritizing leads with the highest likelihood to travel
In office Travel events and walk-in traffic drive sales daily
Direct to consumer marketing for Travel Agents
Inside Support structure to reduce administrative work  
Air Desk and Inside Sales Agents
Interactive group system providing seamless booking process
Travel Partner Training Certifications provided (free)
Travel benefits for completing online training programs (can result in free or reduced travel)
Familiarization tours and cruises offered through developmental programs (100% free)
International Airlines Travel Agent Network Card (IATAN)
Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners
Complimentary membership with American Society of Travel Advisors (ASTA)
Established brand that has been around for over 100 years.  Our members know and trust us!
Awarded ‘USA Today Top workplaces’ 4 years in a row
Career advancement opportunities
A DAY IN THE LIFE of a Field Travel Agent 

The Auto Club Group is seeking prospective Field Travel Agents who can generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members

Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings
Achieves assigned travel, membership, and credit card sales goals
Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
Prepares complex and/or large scale domestic and international travel packages 
Completes reservations and advise clients regarding documentation requirements 
Makes necessary travel arrangements (i.e. reservations, collect money, and process documents) 
Receives and champions customer concerns through to resolution
Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system 
Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
What it’s like to work for The Auto Club Group:

Serve our members by making their satisfaction our highest priority
Do what’s right by sustaining an open, honest and ethical work environment
Lead in everything we do by offering best-in-class products, benefits and services
ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
HOW WE REWARD OUR EMPLOYEES

This entry level travel sales position has average annual earnings of $50,000 - $87,000.

Layered Compensation Plan:

Unlimited Commissions on travel sales
Additional commissions on membership and credit card sales
Special Performance Incentives from ACG and Partners
Quarterly New Hire On-Pace Bonus
Base Pay $31,200 (non-exempt, eligible for overtime)
ACG offers excellent and comprehensive benefits packages:

Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Generous Paid Time Off (PTO:  15 days after 1 year of employment), company paid holidays (12.5 days) and CEO days
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership and discounts, perks, and rewards and much more

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications:

Education

High school diploma or equivalent
Work Experience

1-year business to consumer sales
Successful candidates will possess:

Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
Advanced consultative selling techniques utilizing thorough product knowledge
Strong phone sales and prospecting skills
Excellent verbal and written communication skills combined with strong customer focus
Ambition, motivation and drive
Excellent listening skills and ability to understand customer needs
Ability to proactively grow a personal book of business and repeat clients
Work Environment

This is an in-office position.  Employees will service ACG members in-person and are based on site in an ACG branch facility.