Technical Support Officer - Three Waters

Technical Support Officer – Three Waters
Full-time
Permanent

Join the Buller District Council Team!

At Buller District Council, we are a dedicated, customer-focused team committed to maintaining the beauty of our region—from Karamea to Punakaiki and inland to the environs of Reefton. This is your unique opportunity to step into the wilderness and make a tangible difference in the Buller District. If you possess the expertise and a proactive attitude to deliver exceptional service to our community, we’d love to hear from you! 

We are seeking to recruit a Technical Support Officer to be part of our 3 Waters team by providing a range of administrative and organisational support services based within our hard working and talented Infrastructure Services department, you’ll have a great opportunity to work on a variety of important tasks whilst learning great new skills.

What will you do?

The successful candidate will hold responsibility for a variety of important duties including, but not limited to:

• Carrying out a variety of administrative duties, ensuring a high level of accuracy is maintained at all times.


• Providing an exceptional level of customer service to both internal employees and external parties.


• Ensuring service levels for our consumers in both Drinking Water, Storm Water and Wastewater are met and measured.


• Creating and updating reports whilst ensuring that databases are sufficiently maintained.


• Undertaking contractor and BDC site audits, performance and safety checks.


• Collaborating with other departments to ensure that all departmental and companywide goals are met.

Our ideal candidate will be highly skilled in carrying out a number of administrative duties, with an ability to deliver an exceptional level of customer service.

Additionally, you will have an interest in infrastructure with a great desire to provide a thorough, high quality service level for our community.

Personally, you will be a customer centric, detail orientated all-rounder who enjoys working collaboratively with others and is a team player. 

To be considered for this position, you must have:

• Current full New Zealand Driver’s License (essential for this position).

Skills and experience

The ideal candidate will have the following skills and experience:

• Experience of working in a local government or utility network provider in a similar role would be particularly advantageous for this position.


• Great working knowledge of numerous computer packages such as Microsoft Office.


• Excellent administration and customer service skills.


• The ability to carry out a range of reporting duties, ensuring data is captured and presented both accurately and timely.


• High level of computer literacy.


• Excellent time management skills.


• Proficiency at proof reading documents.


• Excellent listening, interpersonal & presentation skills.


• Proficiency in written and oral communication skills, including the ability to produce clear, concise reports.


• Honesty, integrity & reliability.


• Resilience and the ability to work under pressure.

Why Join Us?
Buller District Council is committed to creating a rewarding environment for our staff. We embrace diversity and foster a culture built on trust and respect. We offer flexible working arrangements (where available) and the chance to work with a team of dedicated experts passionate about making a difference in our district.

Ready for a Change?
Apply now to be a part of our dynamic team and contribute to the growth and sustainability of the Buller District.

All applications are required to be accompanied by the Application Form, a Covering Letter and a copy of your current Curriculum Vitae.
Any enquiries about this role please email: bdc.hr@bdc.govt.nz 

Applications close: 8th November 2024