Technical Manager

The Technical Manager, FlyOver Chicago (“TM”) will report directly to the General Manager with a dotted line to the Director of Maintenance Engineering at FlyOver Attractions (“FOA”), while working closely with other members of the FlyOver Attractions, FlyOver Las Vegas, FlyOver Canada Vancouver, and FlyOver Iceland teams.   

The Technical Manager oversees the day -to day business of FlyOver Chicago (“FOCH”) by providing technical leadership for the overall operation, maintenance, training, and systems integration of the ride, show systems, and facility equipment. This position will be responsible for the entire lifecycle of all pieces of equipment and is responsible for managing technical risks throughout the year. 

The wage for this role is $85K-95K -base salary; details of the total compensation package will be discussed during the interview process.

• Ensure the smooth operation of business systems including, but not limited to ride, facility, and show systems 

• Effectively build and maintain strong working relationships across all levels of the organization as well as external parties (landlord, contractors, suppliers, etc.) 

• Be a strong leader for the technical team by championing recruitment, performance management, training, workforce planning/scheduling, and rewards and recognition programs 

• Manage, track and report on maintenance, inventory and overall attraction status regularly    Determine life cycles of all equipment assets and put together an action plan for replacement and repair based on engineering and ride manufacturer’s specifications 

• Oversee and manage workplace health and safety policies and procedures to ensure a safe environment for both guests and employees 

• Ensure effective communication strategies, policies and procedures are implemented, always reviewed and maintained both internally and externally 

• Manage annual OPEX & CAPEX budgets based on targeted forecast 

• Demonstrate high levels of commitment, organization, flexibility and innovation always 

 
This list describes a lot of what an TM does, but no job description can anticipate every single issue or project that could come up.  Pursuit and FlyOver Attractions reserves the right to modify, reduce, add or change job details based on the needs of the business. 

• A minimum of 3-5 years’ experience in a technical management role 

• Possess a technical background in theme park maintenance and operation of ride control systems with an emphasis on motion base simulators 

• Demonstrated knowledge of audio-visual systems, digital signage players, wiring, networked amplifiers, media servers, projection systems, DMX lighting, and other A/V peripheral equipment. 

• Working knowledge of hydraulics, pneumatics, PLC, VFD, DC Servo, Solid State relays, etc. 

• AIMS, NAARSO, or IAAPA certification and familiarity with ASTM F24, OSHA, and ADA requirements 

• Medialon, Crestron or similar system experience 

• Christie Digital or other large venue laser projector operation and maintenance 

• Commercial construction and building maintenance, mechanical, electrical and plumbing systems, along with general maintenance of grounds, and other facility related areas 

• Intermediate to advanced proficiency in networking, hardware, and software within a Microsoft Windows environment 

• Experience in Computerized Maintenance Management Systems (CMMS) such as Maximo, ManagerPlus, and JDE Oracle 

• Strong English verbal and written communication skills to enable effective decision making with management, training users, and to create required documentation 

• Possess an ability to remain calm and think critically during emergency situations 

• Exceptional problem-solving ability and high attention detail 

• Available and if required flexible to work irregular hours including weekends, holidays, evenings and overnights 

• Be prepared – this role requires legal ability to work in the United States, hold a valid passport and a driver’s license, and access to a vehicle 

To handle this job successfully, any person hired must be able to perform each task well. Pursuit and FlyOver Attractions will make any reasonable accommodation possible to help a person with disabilities to perform their job.  This job is based in Chicago, IL. Pursuit is an equal opportunity employer. 

ABOUT FLYOVER ATTRACTIONS

Experience the world like never before with Flyover. Our flying journeys immerse you in the essence of diverse destinations, capturing their beauty and spirit while sparking a sense of adventure and curiosity. Embark on a journey of awe-inspiring perspectives and unparalleled stories. Current locations include Vancouver BC, Reykjavik Iceland, Las Vegas Nevada and Chicago Illinois.

ABOUT PURSUIT

Pursuit is a hospitality and attractions company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of experiential adventure travel. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI.

We deliver rich travel experiences to the global market in iconic destinations through its unique hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours and travel products

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.  

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!  

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com. 

 
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.