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Spa Therapists & Managers | Cradle Mountain Lodge

Elanor Hotels
Full-time
On-site
Cradle Mountain, Tasmania, Australia

About Elanor Hotels  


Elanor Hotels is an owner and operator of accommodation hotels across Australia.  We have a passion for performance and providing an exceptional guest experience.   We embrace hospitality in everything we do with kindness, thoughtfulness, creating a welcoming environment where we all feel accepted, respected & valued.  




Elanor fosters a workplace culture that brings us together around shared values and purpose, creating a strong sense of connection for everyone, a company culture which enables our people to live Elanor’s values, work collaboratively, and provide care to each other. 




We cultivate an environment where everyone can realise their full potential, actively empowering and investing in our people to help them achieve their goals. At Elanor, it's about people first, and unwavering commitment to performance always.






About Cradle Mountains Lodge


Cradle Mountain Lodge, located within the World Heritage-listed Cradle Mountain/Lake St Clair National Park in North Western Tasmania, is a renowned destination for traveller's from around the world. Our lodge offers a unique and immersive experience, nestled in the heart of the natural wonders of Tasmania.


The Waldheim Alpine Spa


The Waldheim Alpine Spa at Cradle Mountain Lodge is an exceptional spa facility, surrounded by pristine mountain springs and majestic King Billy pines. It provides an unparalleled nature spa experience that is truly remarkable.


The Day Spa encompasses "The Sanctuary," a private hydro-thermal area with mesmerizing views of the Pencil Pine River. It also includes four spacious treatment rooms, fully equipped change facilities, ample relaxation spaces, and a spa boutique. Every aspect of the spa is designed to showcase the pure and natural beauty of the Tasmanian Highlands.


We're currently seeking an experienced Spa Therapists to join our team.  

If you are a qualified Spa Therapist passionate about delivering exceptional spa experiences amidst the breathtaking wilderness of Tasmania, we invite you to apply. Join us at Cradle Mountain Lodge and be a vital part of creating memorable moments for our guests.


About the Role



  • Embrace and uphold the resort's Spa philosophy.

  • Possess a comprehensive understanding of the international Spa industry.

  • Demonstrate a thorough product knowledge of Spa methods and services.

  • Exhibit sound product knowledge of Spa Retail stock.

  • Efficiently manage treatment bookings to maximize revenue and therapists' schedules.

  • Actively promote and encourage additional Spa treatments and retail sales.

  • Promote the sale of Spa Retail stock.

  • Maintain a serene environment both within and outside the Spa.

  • Ensure cleanliness and tidiness of Spa public areas.

  • Prepare baths and other body treatments as required.

  • Maintain a visually superior Spa presentation with an eye for detail and beauty.

  • Participate in Spa treatment training.

  • Commit to personal development to enhance performance.

  • Unpack and manage stock and products, including reconciling with invoices and related paperwork.

  • Participate in monthly stocktakes.

  • Being a remote location, subsidised accommodation and food is available




About You



  • Hold qualifications in Massage Therapies (minimum of Certificate III in Massage) or Beauty therapy.

  • Possess proven work experience as a Spa Therapist.

  • Have hands-on experience in massage techniques and face/body therapies.

  • Demonstrate exceptional communication and customer service skills.



What do we offer? 



  • Join a team at an iconic wilderness destination.

  • Opportunities for personal and professional growth.

  • Be part of creating unforgettable moments for our guests in a stunning wilderness setting.

  • Subsidized accommodation and food due to the remote location.



This role affords great opportunity for development and progression throughout our portfolio of properties. If you think you meet the requirements detailed above and this role sounds right for you,apply now.




Our Core Values



  • Passion: We have a passion for (delivering investment) performance and providing an exceptional customer experience;

  • Urgent: We execute with urgency to exceed expectations;

  • Different: we challenge the status quo;

  • Collaborative: We respect each other and value collaboration and teamwork working together to reach our goals and strive to build strong relationships with our partners, colleagues, and guests;

  • Caring: We care for our people, our investors, our community and our environment;

  • We embrace hospitality in everything we do with kindness, thoughtfulness, creating a welcoming environment where all feel accepted, respected and valued




Employee Engagement, Diversity & Inclusion  


We welcome all applicants. At Elanor hotels our people are our most important asset. We strive to create an environment that is inclusive and open for all to feel safe and valued. Our business operates in many diverse regions, with our assets reaching communities consisting of a variety of backgrounds and demographics.   




Note: All applicants must have the right to work in Australia.




Visit: https://linktr.ee/elanorhotels 


Follow us on Instagram: https://www.instagram.com/elanorhotels/ 


Visit: https://www.cradlemountainlodge.com.au/