Sales and Events Coordinator

Mission of the Role: Responsible for supporting the Sales Team and ensuring that they have the tools, supplies and resources needed.

Qualifications: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Essential Qualifications:

• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.


• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.


• Operational knowledge in Windows environment and Microsoft Office


• High school graduate, some college.


• Previous related experience.


• Punctuality and regular and reliable attendance.


• Interpersonal skills and the ability to work well with co-workers and the public.


• Ability to work to deadlines

Desirable Qualifications:

• One to two years previous hotel sales experience.


• Proficiency in Microsoft Office applications


• College degree.


• Knowledge of travel industry, current market trends and economic factors.


• Basic skill in development and delivery of sales presentations.


• Ability to deal with internal and external customers and staff, collect accurate information and to resolve conflicts.

Essential Job Functions:

• Providing phone coverage for the sales office


• Distributing e-mails, faxes and other communication to appropriate areas


• Creating files and miscellaneous filing of files, papers, checks, electronic communication, etc.


• Creating Sales kits and restocking supply area as appropriate


• Assist front office with distributing guest information or gift bags to guest rooms as needed


• Coordinate any special requests (ie: porterage) for Group needs with all departments


• Controlling office supplies and ordering supplies when necessary


• Communicate with Front office hosts weekly and daily regarding Groups and maintain Weekly Resume and BEO communication board


• Assist Management with any in room amenity assistance


• Creating and distributing department information as appropriate (Banquet Event Orders, Group Resumes, etc.)


• Create and keep up to date yearly local events calendar


• Creating a Monthly Event Sheet and distributing it to all departments


• Take in all lead information and review with Sales team


• Coordinate all wedding block contracts and events on property, from lead intake, proposals, to contracts and execution


• Create and maintain monthly Events and Activities Calendar and coordinate with PHG point of contact for managing information on our web site


• Assist in communicating new packages and marketing directives to the Front Desk hosts


• Coordinate all meeting and social events on property from BEO distribution to on site point of contact


• Assist Front office team with large group check ins


• Processing and distribute mail to all departments


• Various duties and projects as directed by Director of Sales and other hotel management.


• Attend all required team member meetings

Key Relationships:

Internal: Front Office, Sales and Catering, Housekeeping, Restaurant (if applicable), Maintenance, Accounting, General Manager

External: Hotel guests/visitors, main accounts, competitive hotels

Essential Physical Abilities:

• Able to remain in a stationary position to 90% of the time working on a computer.


• Able to operate a computer, printer, and other office machinery.


• Able to clearly communicate by telephone.


• Able to endure repetitive motions for extended periods of time.