Restaurant Manager

AMAN

Meticulously designed to frame their natural settings, Aman destinations are renowned for space and privacy. Each welcomes guests as if to the home of a close friend, instilling a sense of peace and belonging amid some of the most diverse natural and historical landscapes. It is an approach that has changed little since 1988 when the first retreat was built on Phuket’s west coast. It was named Amanpuri, meaning ‘place of peace’, and Aman was born. Today, embracing 33 resorts, hotels, and private residences in 21 countries, Aman continues to seek out transformative experiences and awe-inspiring locations around the world.

Amangiri, Sanskrit for Peaceful Mountain, is cradled by the greatest concentration of national parks in the U.S.; a staggering landscape of canyons, mesas, mountains, gorges, rapids and desert. We provide opportunities for guests to explore the area by land, air or water. Hiking, horseback riding and via ferrata crossings are available for every level of ability. Guests can enjoy the glassy waters of Lake Powell through kayaking and an aerial view of the Utah Desert from the basket of a hot air balloon. The Spa at Amangiri integrates the healing traditions of the Navajo into the various spa treatments. Each treatment draws on the four elements; Earth, Air, Fire and Water. Our Food and Beverage team blends the traditional culinary culture of the Southwest with the modern dining experience. Guests at Amangiri enjoy dishes inspired by Native American Cuisine while taking in the sunrise or sunset from the floor to ceiling windows. Opened in July of 2020, Camp Sarika seems truly set apart from the rest of the world. Here, guests enjoy a true connection to nature. Surrounded by canyons and mesas, the wilderness encampment combines the simplicity and solitude of the desert with the thrill of exploration and adventure.

LOCATION - This role is based in our property Amangiri in Canyon Point, Utah (near Page, Arizona). Candidates must be willing to relocate to this very remote region of Southern Utah/Northern Arizona.

THE POSITION -  This full-time, year-round role oversee all aspects of F&B operations in the main pavilion dining room and camp Sarika during AM shifts and PM shifts when required. This role will be the main point of contact in the absence of the F&B Director. The position includes a comprehensive benefits package (employee coverage is approximately $30/month), Paid Time Off, 401k retirement program (partial match), and worldwide travel benefits.  

MAIN DUTIES AND RESPONSIBILITIES:

• Satisfying guest needs and exceeding their expectations by projecting a positive hotel image through proper grooming, appropriate verbal communication, and taking responsibility for guest needs.
• Decision-making is in line with service standards throughout service to ensure best the possible guest experience.
• Responsible for onboarding and training plans for new staff members
• Assist with the training of the dining room staff on all aspects of the operation in the dining room. 
• Oversees the Bar & Cocktail Program, logistics, execution, and controls in order to satisfy DABC parameters.
• Inventory of all F&B products, durable and non-durable items.
• Run daily line-up and communicate pertinent information to the Food and Beverage staff. 
• Responsible for checking table settings and that the dining room is ready for our guests prior to each service period.  
• Knowledge of all menu items and accompanying silverware.
• Ensure that orders are relayed to the kitchen in an accurate and timely manner.
• Checking standards in the dining room to maintain consistency with the service standards put in place.
• Ensure that the flow of the guest experience in the dining room is consistent and timely.  
• Organizing the setup and breakdown of special events and functions.
• Communicating issues to senior leadership and recording on the daily log.
• Handle guest complaints and questions in a professional manner.
• Informing the kitchen of any special requests or needs (ex: allergic to shellfish).
• Recording and passing on any useful information to the staff such as special occasions, etc.
• Monitoring all communication between Food and Beverage and other Departments 
• Attending morning manager’s meetings when F&B Director are unable to attend.
• Reporting missing or damaged items and lost and found items.
• Assisting Director of Food & Beverage in times of need; assuming full management duties in the absence of Director of Food & Beverage.
• Assist all staff in the dining room with serving our guests when necessary.
• Maintaining overall cleanliness and tidiness of dining room and public spaces.
• Maintaining cleanliness of the back of house and kitchen area.
• Completing opening & closing responsibilities.
• Performing other duties as assigned by leadership.

QUALIFICATIONS:

• Bachelor’s degree in Hospitality Management or equivalent work experience is preferred.
• Must have a minimum of 3 years F&B Management or Supervisory experience, preferably in a luxury resort setting. 
• Must possess multi-outlet and banqueting experience.
• Must be proficient in the use of Micros, Opera, Reserve, and Adaco systems.
• Full knowledge of dining room and kitchen procedures, as well as staff management experience is required.

SUPERVISORY RESPONSIBILITIES:

Manages Assistant Restaurant Managers, Supervisors, and all line staff in the dining room.

PHYSICALITY:

At Aman we live by a strong set of values. We INVEST IN INDIVIDUALITY by fostering an environment where each person can push boundaries, take risks and challenge norms. Aman encourages everyone to NURTURE THEIR PATHFINDER SPIRIT by exploring opportunities, locations and transform new exciting ventures while ACTING LIKE OWNERS and taking pride in their work. We CELEBRATE COMMUNITIES ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and a collaborative manner to create an uncomplicated sense of belonging.
 
 If this sounds like you and you share our values, then you may find that your natural home lies with Aman. Talk to us about aligning your passion with our opportunities.