Reservations Agent

Grow with us...

Planning a trip should be fun and easy, right? At 1 HOTEL HANALEI BAY, our Reservations Team is dedicated to making that a reality. They’re fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests’ needs and provide on-the-spot solutions. Of course, they’ll also help with arrival and departure, from airport transfers to luggage storage.  Our team at 1 HOTEL HANALEI BAY is currently seeking an articulate, experienced Reservations Agent to join the team.  If you live for the details, and love seeing a great plan come to life, you might want to give us a call. 

About you...

• Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. 
• Ability to speak a secondary language is a plus.   
• Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. 
• Is flexible and willing to meet the demands of a 24-hour operation.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days 
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!