Quality Lead

Join our Asia Pacific Operation Office Ningbo at Helen of Troy as a Quality Specialist and make an immediate impact on our trusted brands, including our 8 leadership brands: OXO, Hydro Flask, Vicks, Braun, Honeywell, PUR, Hot Tools, Drybar. Together, we build innovative and useful products that elevate people's lives everywhere every day.

Look around you at home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a need challenge, we recognize, develop, and empower talent.

What you will be doing:

1. This position provides Technical and Quality Engineering support in New Product Development and Mass production, and directly interface with suppliers on routine quality operations.

2. Implement the defined quality work processes ; Derive and implement the detailed quality work procedures, assess and monitor supplier performance and drive for continuous improvement.

3. Operational responsibility covers:

• New supplier quality assessment
• Regular supplier quality audit
• New product risk assessment and production process validation, achieving Built-in Quality
• Supplier quality management (QE)
• Secure the quality of delivered product
• Quality engineering back up to the QC team
• Production and After-sales quality incident analysis and resolution
• Develop supplier quality capability to cope with business needs

4. This position requires extensive collaborative work alongside with APO team (China/Shenzhen), BU team (US) and particularly with suppliers.

5. This position requires considerable travel and on-site participation at supplier locations.

Qualifications:

• Technical College graduate in engineering (Electrical/ Electronic/Mechanical/Industrial) or equivalent.
• More than 5 years relevant experience in quality or engineering
• Experience in supplier management / development
• Product experience in electrical appliances, electronic or consumer products
• Effective problem solving, root cause analytical skills to lead and influence others to drive change
• Experience on team management and people competency development
• Ability to work in highly competing industrial environment, with strong desire to WIN ; Ability to drive and lead changes
• Good personal leadership & be self-initiative ; strong analytical, problem solving, coaching, interpersonal & communication skills
• Good reporting skill
• Good English communication is essential. Ability to speak and read Vietnamese and Chinese is highly preferred.
• Knowledge in quality management standards/tools, e.g. ISO9001, ISO13485, ISO17025, TS16949, GMP, APQP, FMEA, LEAN, 8-D, 6 Sigma, Black belt, Green belt. . .
• Little understanding on international / national regulations and directives is preferred, e.g. FDA, FCC, UL, RoHS, REACH, Prop65, TPCH, . . .
• Ability to interpret and understand 3rd party Lab Test Report and QMS Audit Report.

#LI- DNI

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.