President

ABOUT US

We are driven by service through PASSION, PEOPLE & PURPOSE. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you.

HOW YOU’LL WORK

We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity.

We offer a flexible work environment - in person in exciting offices and virtually with leading technology. Working together across markets, teams, and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes, and everyone flourishes.

PERKS

• After your first year, you get an annual travel credit of $1,250 to travel on any one of our core travel brands.
• You also get 2 weeks a year where you can work from anywhere in the world, your choice.
• To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give $3,000 per year to support external learning and development courses that interest you and drive your passion.
• Giving back - we give you two paid work days each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®.

Position Summary

The President will be a dynamic and visionary leader who will bring strong strategic, management, and critical thinking skills with an inclusive, dedicated focus to the growth of the touring brands within North America, including Trafalgar, Costsaver, Brendan Vacations, Luxury Gold, Insight Vacations and Contiki. The President reports directly to the CEO and is accountable on all aspects of the performance of his/her/their duties and responsibilities. They are responsible for carrying out the long-range strategic plan as well as short term business plans agreed with the CEO and executive team and ensuring that the organization meets or exceeds established goals. 

The President will build and model a great company culture true to our vision and mission, provide inspired leadership to our executive team, establish a strong working relationship with our partners, communicate effectively with all stakeholders, and set a course for company strategy while delivering on all operating and strategic commitments. As a member of the global leadership team, work collaboratively with colleagues in other regions and work to find solutions and take advantage of opportunities across the wider organization. 

This highly visible position interfaces with key b2b trade partners, media and tourism leaders, serving as the spokesperson for the organization, ensuring ongoing and active communication and partnership.

KEY RESPONSIBILITIES 

The President provides leadership and strategic direction TTC Tour Brands in North America. This role is headquartered in Cypress, California, with oversight for our offices and teams in the United States and Canada. The successful candidate will be an inspirational and collaborative leader with executive presence who achieves business objectives through persuasion, relationships, and credibility. Specific leadership responsibilities include the following: 

Strategic Development and Operations 

• Focus TTC Tour Brands strategy on growth and profitability 
• Develops and grows new channels of business 
• Oversees, directly & indirectly, ongoing operations of all departments and business lines within TTC Tour Brands N. America, including sales, marketing, groups, guest relations, and contact center. 
• Assesses and responds to market trends, risks, and opportunities that impact the success of the organization’s strategy. 
• Develop and manage annual budgets and P&Ls for both sales and overheads across two countries, 6 brands 
• Reviews the financial results of all operations, comparing them with the company's objectives and responding appropriately to correct unsatisfactory performance and results. 
• Ensures the company's compliance with all applicable laws, rules, regulations, and standards. 

Leadership and Culture 

• Provides direct oversight, guidance, and mentorship to the executive team.  
• Oversees employment decisions at the executive level of the organization. Provides indirect leadership to the senior leadership team. 
• Leads executive team to drive short- and long-term results to meet strategic goals and make critical decisions. 
• Cultivates the culture of collaboration as an organization that delivers unique value and best-in-class service to its guests and partners. 
• Promotes a culture of accountability. 
• Creates a positive work environment for employees and promotes the organization’s mission, values, and business strategies. 
• Ensures the development of effective recruitment, training, retention, and talent development programs that enable and motivate employees to strive for continual improvement. 
• Promotes and fosters a culture of diversity, equity, and inclusion. 

Global Executive Leadership 

• As a key member of the global executive team, the President will represent the unique needs of the N. American market while working to find solutions that will benefit the entire organization. 
• Forge collaborative, trusting, and transparent working relationships with the other regional TTC Tour Brands leadership.  
• Be a thought leader and promote innovative ideas and solutions for step change growth or improved efficiencies. 

COMPETENCIES 

• Extensive executive level experience in leadership roles. 
• Experience in bringing next generation innovation and growth mindset to an organization. 
• Excellent public speaker & presenter. 
• Excellent managerial and financial skills and the ability to take leadership over any business area. 
• Thorough understanding of management and financial practices in all areas and phases of business operations. 
• A record of accomplishment in leadership for an organization of similar complexity and scale. 
• Must be able to adapt to frequently changing work priorities and be able to prioritize. 
• Must be able to effectively analyze, communicate, and respond. 
• Demonstrated knowledge in both B2B and B2C environments; experience in a data-driven, customer centric organization preferred. 
• A successful record of accomplishment for establishing and growing strategic commercial partnerships. 
• Forward thinking; Proven success in developing short and long-range plans and objectives, including budgeting, financial implications, and organizational development. 
• Good understanding of contractual commitments, industry groups, key customers, and regulatory agencies as they relate to the organization’s business. 
• Astute interpersonal, relationship building, and modern communication skills, with the ability to facilitate alignment across the organization. Diplomacy skills.  
• A champion and advocate for the organization, with the courage and empathy to address complex decisions. 
• Experience building trusting, collaborative, and transparent working relationships with stakeholders and partners to advance an organization’s strategy. 
• A commitment to diverse, equitable, and inclusive practices. 
• Stellar reputation and unquestioned integrity and impeccable business and personal ethics -- accountability, ownership, and responsibility are inherent to this position. 

EXPERIENCE  

• A minimum of ten (10) years of relevant experience in executive-level management 
• Demonstrated ability to balance visionary work with the tactical day-to-day management of an organization. 
• Proven experience managing a full P&L for a large organization. 
• Extensive experience with team and client relationship management in a complex matrix-driven leadership structure. 
• Expertise in sales, marketing and customer services strategies specific to the travel industry. 

TECHNICAL SKILLS 

• High Proficiency in Microsoft Office 
• Advanced excel and PowerPoint capabilities are a plus 
• Multi-channel marketing experience a plus 

TRAVEL REQUIREMENTS 

• Up to 50% travel required