Join us on an Epic Adventure,
Imagine standing at the foot of Uluru as the sun rises, or gazing at the rugged terrain of Larapinta. A group of eager explorers gather, and you’re at the helm, orchestrating memorable journeys through these iconic Australian wildernesses. It’s an opportunity to create an unforgettable experience in the great outdoors!
At the Tasmanian Walking Company, we focus on creating experiences that connect our guests to the beauty and rich cultural tapestry of Australia. With over three decades of eco-tourism excellence under our belts, we are thrilled to continue our journey with the breathtaking walk at Larapinta and introduce our newest adventure at Uluṟu.
This is a unique opportunity to work with Indigenous communities, sharing their stories and traditions while leading guests on walks through these landscapes.
Why Join us?
If you’re looking for a hands-on role with a leadership component, you’re in the right place!
This is a unique opportunity to work with Indigenous communities, sharing their stories and traditions while leading guests on walks through these landscapes. You will lead in a role that not only enhances the guest experience but also contributes to environmental conservation and community engagement.
About the Role
We are looking for 2 full time Operations Coordinators: one for Uluṟu (based in Yulara and commencing late January 2025) and one for Larapinta (based in Alice Springs and commencing late February 2025). As key members of our Northern Territory operations team, you will support each other where required.
Here's what you will be doing:
- Lead a team of guides, lodge hosts, and drivers, ensuring they are prepared and equipped for each trip
- Oversee logistics such as trip documentation, reporting, provisioning (including food ordering and stock management), asset upkeep (excellent condition and ready for use) and address maintenance issues by following established systems
- Ensure adherence to safety standards, environmental policies and operational procedures
- Provide ongoing coaching, mentoring, and training for your team, including managing the induction process for new team members
- Act as the checking balance in the guest experience by collecting and reviewing feedback
- Undertake a few shifts in a guest facing role (i.e., guide and/or lodge host) every 6 to 8 weeks to stay grounded in the product and contribute to its ongoing development
- Work closely with Traditional Owners to integrate cultural elements into the guest experience
- Build strong relationships with local communities, including Traditional Owners, Parks Australia staff and residents
What you will bring
- Those with a travel/tourism background will be highly regarded
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
- Relevant qualifications, including at least some of the following Uluṟu-Kata Tjuta Knowledge for Tour Guides (VTP489), Wilderness First Aid (SISSS00126), CPR (HLTAID009), Responsible Service of Alcohol (SITHFAB021), Use Hygienic Practices for Food Safety (SITXFSA005) and Participate in Safe Food Handling Practices (SITXFS006). While candidates may not have all qualifications at the time of application, a willingness to obtain them is essential.
What’s in it for you?
- By negotiation accommodation may be a part of the salary package
- Use of company vehicle
- Exclusive pro-deals program for access to discounted adventure gear.
- Opportunities to experience and guide across our other walks.
- Family & friend discounts across our walking products.
- Additional available support for Traditional Owner applicants, including adaptability to accommodate cultural requirements
Ready to make a difference?
Apply now by providing your current resume and a cover letter explaining why you are interested in the position with the Tasmanian Walking Company.
Tasmanian Walking Company is committed to fostering a diverse, inclusive and respectful workforce and we strongly encourage applications from people of all genders, cultures and walks of life.