Meeting Governance Contracts and Travel Project Administrator - Hybrid

The Global Travel Management team is a benchmark operation with a highly consultative approach to achieving the organizations travel services needs in a rapidly growing and complex environment. The team’s mission is to provide industry expertise in support of Cigna's business initiatives. Deliver innovative tools, technology and spend management controls while ensuring policy compliance and due diligence.

The Global Travel Management team is comprised of several areas of knowledge expertise; Global Travel management, Executive services, T&E policy, Travel Communications, Duty of Care and Group meeting governance.  These areas support all of Cigna business initiative globally including product, sales, and service operations. This is a high visibility team that interfaces with top level executives, customers, brokers, all levels of employees and a large number of vendors.  This team has been recognized in the travel industry with a Visionary Award and an industry Top 20 Changemakers Award.

Our Role

The Meeting Governance Contracts and Travel Project Administrator will provide support for the Global Travel Management team, focusing on Group Meeting governance contract review, negotiation, and execution. This includes use of technology to support the contract intake, as well as reporting for enterprise spend and negotiated savings. This position will work closely with internal business areas to clarify precise business needs and act as the point person throughout the contracting process.

In addition, the role will assist the Global Travel Management team as it relates to project management for key travel initiatives and will support the daily corporate based travel operations. This includes continuous improvement opportunities within the organization, supporting process change and the implementation of technology tools and best practices. The position will work closely with our key travel partners and suppliers on a global scale.  

Must have a keen sense of corporate culture with the ability to effectively communicate and interact with all levels of senior leadership and conduct themselves in a highly professional manner. 

This position will support the Senior Manager of Global Travel, Policies & Group Meeting Governance.

Additionally, the Meeting Governance Contracts and Travel Project Administrator is responsible for:

• Supports monthly contract reporting and ad-hoc reporting requests as needed.
• Works closely on contract management and execution.
• Execute high-volume of contracts in a timely manner ensuring adherence to Global T&E Policy
• Assists the Global Travel Management team with project management tracking skills to support large initiatives and implementations as it relates to Global Travel.
• Leverage knowledge of travel service platforms, operations performance metrics and other business travel operations work streams.
• Support travel program success and vendor performance reviews.

Our Ideal Candidate Will Offer:

• Contract management and project management experience working in a large, global organization.
• 2+ years corporate travel operations experience
• Bachelor's degree or equivalent strongly preferred
• This experience should include an in-depth understanding of contracts management, including demonstrated success in negotiations and ability to influence internal/external constituencies.
• Project management experience with the ability to remain agile in a rapidly changing industry
• Experience with technology implementations and operations are a plus
• Knowledge and/or experience in the meetings and travel industry
• Expert level computer skills to include Microsoft Office, Excel, and PowerPoint.

Competency profile: 

• Extraordinary communications capability across all levels of the organization, and strong interpersonal skills.
• Relentless focus on service needs and consistently rising of the bar on service excellence.
• Strategic thinking, superb time management, judgment, and problem-solving skills.
• Demonstration of a high level of integrity and ethics.
• Ability to work collaboratively to meet deadlines with accuracy, attention to detail, and strong organizational, written, and verbal communication skills.
• Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm.
• Innate ability to exude our values and preserve our culture as we grow.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.