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Join Us as an Italian-speaking Reservations Agent in Malta

Cross Border Talents
On-site
Mosta, Malta



Join Us as an Italian-speaking Reservations Agent! (Local candidates only)


Start Date:Β August 26
Location: Onsite


Role Overview:
Assist customers over the phone, converting inquiries into sales while providing exceptional support and handling customer complaints professionally.


Key Responsibilities:


  • Handle incoming calls and convert to sales
  • Achieve sales and quality targets
  • Provide effective support for reservations
  • Collaborate with team members
  • Manage cross-market calls and customer complaints

Requirements:


  • Fluent in Italian (C2/C1) and English (B2)
  • Proficient in Microsoft Office
  • Strong communication and customer service skills

Compensation:


  • Starting at 5.50/hr, increasing to 8.21/hr with performance
  • Language Allowance: 600 annually
  • Performance Bonus: Up to 2,500 yearly

Benefits:


  • Full training and career progression
  • Health insurance after 6 months
  • Gym packages, mobile schemes, and onsite canteen
  • Relocation assistance and monthly events
  • Free onsite parking

Working Hours:


  • Monday to Sunday, 7 AM to 7 PM, with varied shifts

Join our dynamic team and grow your career with us! Apply now!