In-house Travel Agent
Unique Personnel
Full-time
On-site
South Africa
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients
Duties & Responsibilities
- Flight Bookings: Coordinate and manage flight reservations, ensuring best fares, routes, and schedules based on business requirements.
- Accommodation Arrangements: Book and manage hotel accommodations or other lodging options for employees on business trips.
- Work Permits and Visas: Assist in preparing and submitting work permit and visa applications, ensuring all documentation is accurate and compliant with local and international regulations.
- Travel Itinerary Management: Prepare comprehensive travel itineraries including flights, accommodation, and transportation details, ensuring smooth and efficient travel experiences.
- Transportation Arrangements: Book airport transfers, car rentals, and other necessary ground transportation as needed for employees.
- Cost Optimization: Identify cost-saving opportunities for travel arrangements while maintaining quality and efficiency.
- Compliance: Ensure all travel arrangements comply with company policies, budget constraints, and local/international laws and regulations.
- Travel Emergency Support: Provide assistance and support in case of travel disruptions, changes, or emergencies.
- Vendor Relationships: Establish and maintain relationships with travel service providers such as airlines, hotels, and travel agencies.
- Reporting: Track and manage travel expenses, prepare reports, and provide insights on travel spending to management.
Desired Experience & Qualification
- Grade 12 or equivalent.
- 2 to 5 years proven experience as a travel agent, travel consultant, or in a similar role.
- Strong understanding of international travel regulations, visa applications, and work permits.
- Proficient in using booking systems and travel management software.
- Excellent communication, organizational, and negotiation skills.
- Ability to work independently and under pressure to meet deadlines.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Familiarity with travel insurance policies and procedures.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and travel-related software.
- Ability to solve problems quickly and efficiently in a fast-paced environment.