Human Resources Generalist

327 Health & Home USA, Inc.
Remote friendly

Join our Human Resources Team at Helen of Troy as our Human Resources Generalist (hybrid work onsite and from home), and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people's lives everywhere every day!

Look around your home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Work Location – Boston, MA

What you will be doing:

The HR Generalist will have a solid background in the areas of Recruiting, Employee Relations, and Training. This position will provide mentorship, training and counseling to managers on employee issues.

  • Uses independent judgment to provide effective service, support, consultation and resolution of ER inquiries and issues through the informed application of company policies, programs, procedures, and federal/state laws
  • Provide consistent mentorship and direction to managers in the handling of various employee matters, including disciplinary recommendations, associated documentation, and preparation for employee conversations
  • Identifies training needs through use of formal needs assessments and field research to support USH frontline training programs. Conducts online and/or instructor led training for employees and managers on various topics. May act as a facilitator for training sessions which include multiple presenters
  • Completes special projects as required in support of company or Corporate activities. Audits training to ensure quality programs and conformance with department, federal and state requirements. Keeps abreast of practices, current/pending legislation, and trends within the area of specialization
  • Provide first level response, consultation and successful resolution of Tier 1 employee relations questions and inquiries, while maintaining an efficient and continuous workflow process and delivering consistent, outstanding customer service to achieve high levels of customer satisfaction
  • Recruit, track, report and follow up on all open positions, Identify, interview and present candidates to management. Responsible for compliance with human resources related company policies as well as all applicable federal, state and local employment laws and regulations
  • Assist with salary negotiations when requested, generating offer letters and coordinating administrative follow through (such as background checks and drug testing) as requested
  • Using independent judgment and discretion, provides total staffing service to clients, e.g. recruitment strategy, sourcing, and candidate assessment and selection which comply with all legal requirements
  • Conduct independent investigations in regards to employee relations issues. Give recommendation to Managers and Sr. HR Manager on discipline of employees to include separation of employment

Skills needed to be successful in this role:

  • Excellent oral and written communication skills
  • Excellent teamwork skills
  • Excellent oral presentation skills, time management skills, and multi-tasking skills

Minimum Qualifications:

  • Bachelor's Degree from an accredited four-year college or university in related profession/field
  • 3+ years of experience
  • Expert office administration skills, including data entry, typing, faxing, copying, etc.
  • Advanced experience using Microsoft office: Excel, Word, Outlook, PowerPoint, Windows
  • Proven experience in specialized areas: HR Functions, Recruiting, EEO knowledge, Training and Development, and VISA Immigration
  • Authorized to work in the United States on a full-time basis.

Preferred Qualifications:

  • Degree is preferred but will exchange for 8+ years of experience
  • PHR

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.



For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, Glassdoor, Facebook, Instagram and Twitter.


Helen of Troy is an Equal Opportunity/Affirmative Action Employer.  We are committed to developing a diverse workforce and cultivating an inclusive environment.  We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background.  We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis.


We will provide individuals with disabilities reasonable accommodation to participate in the job application process.  If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. 

Incorporated in 1968, Helen of Troy has grown into a leading global consumer products company with career opportunities in North America, South America, Europe and Asia. We offer creative solutions for our customers through a diversified portfolio of well-recognized and widely trusted brands, including OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, Drybar®. Most of these brands rank #1 or #2 in their respective categories.

We boldly bring brands into our family, where we nurture what makes them great. We collaborate internally and externally, always striving to provide the consumer-centric innovation, operational excellence, scale, global reach, and stellar shared services to make them soar.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.