Essential Duties and Responsibilities:
• Responsible for all event functions from marketing to booking.
• Understand the competitive landscape and do what it takes to secure business that meets or exceeds revenue expectations and profit goals.
• Solicit, negotiate and book new and repeat clients using multiple channels, such as social media, outside calls, community outreach, and telemarketing.
• Work local Key Influencers including Hotels, Convention & Visitor Bureaus, Chambers, Retail Outlets, Office Buildings and Condo/Apartment buildings
• Ensures excellence in guest satisfaction through effective communication and organization with all concepts.
• Capture the client’s vision and effectively convey the specifications to appropriate departments, rapidly responding to inquiries, concerns, and issues, ensuring an exceptional client experience and seeding future sales.
• Identify qualifying business potential, closing business, overcoming objections, negotiating, upselling and understanding the client’s needs through Features-Adjectives-Benefits selling
• Manage business on the books successfully and work pipeline of inquiries, prospects, tentative and definite bookings
• Conduct client visits when needed that are targeted and meaningful to build private dining sales
• Keeps up on industry trends and seeks creative ways to infiltrate markets/accounts
• Assist in reviewing and updating menus/packages, as requested to satisfy guest needs/maximizing revenue
• Assist in creating appropriate sales collateral tools to maximize revenue
Requirements:
• A four-year college degree or equivalent education or experience is required
• Advanced knowledge of sales and hospitality principles and practices is expected.
• At least 3 years previous sales experience in a restaurant and hotel operation
• Ability to write business correspondences and set up contracts and function sheets.
• Ability to professionally present promotional materials to prospective clients, and to effectively communicate and coordinate with GM, Chef/kitchen staff, and outside vendors.
• Ability to calculate figures and amounts for customer contracts.
• Stable and progressive work history; Strong work ethic
• Achievement Driven