Ecommerce Merchandising Specialist

Osprey Europe Limited
Remote friendly

We have an immediate opening for our UK Office in Poole, Dorset for a:

Ecommerce Merchandising Specialist

Look around your home, and you'll find us everywhere:

In your kitchen, living room, bedroom, bathroom, garage and outdoors. We are already making your everyday lives better. How are we achieving this? We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. And whether you are just starting your career or in need of a new challenge, we recognize, develop, and empower talent!

Helen of Troy (NASDAQ: HELE) is a global designer, developer, and worldwide marketer of well recognized and widely trusted brands including OXO®, Hydro Flask®, Osprey®, Braun®, PUR®, Vicks®, Honeywell®, Hot Tools®, Drybar®, Curlsmith®, and Revlon®.

Together, we build innovative and useful products that elevate people's lives everywhere every day!

About the role

To significantly grow our EMEA DTC brands through the brands’ websites: achieving sustainable ambitious growth and profitability targets, whilst jointly delivering a powerful best-in-class brand-experience through product & site merchandising, systems expertise and on-site SEO to an expanding consumer base.

What you’ll do in the role

  • Contribute to the delivery of annual ecommerce revenue and profitability

  • Ensure an excellent brand experience through impactful merchandising across the EMEA DTC stores to maximize sales opportunities by season/month

  • Plan, build and release seasonal content and products plus any functional enhancements

  • Constantly review and suggest ways of improving KPIs including site traffic, conversion rate, site speed, etc.

  • Ensure a strong on page SEO approach

  • Own the optimisation of merchandising in line with product priorities and strategy

  • Implement and manage promotional and pricing programs including end of season sales and GWP

  • Own and deliver a strong customer journey/UX in line with overall brand strategy

  • Constantly review the site to ensure accuracy of all displayed content

  • Improve site performance through test-and-learn activities & a/b testing.

  • Work with the Brand & Digital Marketing team to ensure the look and feel of the website delivers a powerful & premium brand experience

  • Undertake periodic competitor analysis and report on findings

  • Ensure we are always optimising the customer journey and fixing pain points highlighted by other DTC team members

  • Manage the ongoing development of the site by creating tickets and liaising with the inhouse development team on solutions.

  • Ownership of certain software with the aim of becoming an SME in that area e.g.: on site search, translations etc.

  • Manage and implement content updates and functional releases to drive improved commercial performance

  • Regular liaison with web customer services to ensure any feedback/learnings are implemented on site.

  • Ensure best practice implementation across all HoT EMEA DTC sites.

What will help you do the job well


  • 2 to 4 years’ experience in Ecommerce

  • Experience with managing platforms like Magento and working with external Ecommerce tech partners

  • Ability to think strategically and build roadmaps

  • Fluent in English (spoken and written), French a plus.

  • Excitement about joining a midsize yet growing company with fast-growing brands!

About you

Our ideal candidate is a self-starter, driven and passionate individual with exceptional communication skills. You have the flexibility to work in a small yet fast-growing organization, possess strong analytical and detail-oriented thinking, can work with a good level of autonomy and foster relationships with cross functional teams.

About us

Many of our products rank as #1 brand in their category- we are proud to be market leaders. Behind all these achievements stand exceptionally talented and passionate associates. We are a dynamic mid-size multinational company that offers challenges and opportunities equal to your talents and abilities. Our 15+ locations elicit unique team cultures; our powerful brands are marketed in approximately 75 countries.

If you want to join us on this journey you can find out more on www.helenoftroy.com/emea. You can also find us on our career website https://careers.helenoftroy.com/home or on LinkedIn, Glassdoor, Facebook, Instagram and Twitter.

What do we offer?

  • Competitive compensation package depending on experience and skills

  • Flexible work policy with regards to working hours and work from home

  • Modern office with collaborative workspaces

  •   Employee assistance counselling line

  • Employee discounts on all our EMEA products

  • Lunch and Learns, a super motivated Learning & Development team delivering hard and soft skills training to challenge yourself and full access to a learning platform, where you can choose over thousands of courses to satisfy your hunger for knowledge.

  • Company closure between Christmas and New Year’s

  • The chance to work in an international, diverse, and inclusive environment!

Sound like a perfect fit?

If you’re seeking an exciting professional position in a dynamic international environment and be empowered to inspire fresh ideas, then Helen of Troy wants to get to know you!

Next Steps: We will ask you to complete a quick survey as we would love to get to know you by learning more about your experience and skills. If your application is selected, we will reach out to you ASAP for a first informal introductory call.




Incorporated in 1968, Helen of Troy has grown into a leading global consumer products company with career opportunities in North America, South America, Europe, and Asia. We offer creative solutions for our customers through a diversified portfolio of well-recognized and widely trusted brands, including OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, Drybar®. Most of these brands rank #1 or #2 in their respective categories.

We boldly bring brands into our family, where we nurture what makes them great. We collaborate internally and externally, always striving to provide the consumer-centric innovation, operational excellence, scale, global reach, and stellar shared services to make them soar.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

This job is closed.