Destination Specialist (Toronto-Based) - Expert in South Pacific / Europe Destinations

Destination Specialist (Toronto-Based) - Expert in South Pacific / Latin America / Europe Destinations

Goway Travel was founded in Toronto in 1970 by Bruce Hodge, a young Australian economist who moved to Canada to follow his dreams.

From there, we have established ourselves as a global influence with offices in Toronto, Vancouver, Los Angeles, Sydney, and Manila. While the travel industry endured major challenges, our strong foundations allowed Goway to forge ahead. We continually innovated, invested in new technology, and challenged the status quo.

Still owned and operated by Bruce, with the support of his leadership board, our mission has always been to help our clients realize their travel dreams. Today, we are an industry-leading, global travel company with over 600 employees. Our team of experts utilizes cutting-edge technology to tailor-make 4 and 5-star travel experiences in over 100 countries around the world.

At Goway Travel, we're not just a company; we're a family of dreamers and doers, inspired by our founder’s incredible journey. He didn't just follow a career path; he followed his heart, and in doing so, he built a company that helps others follow theirs.

If you’re passionate about travel and innovation, we invite you to be a part of our exciting journey!

The Role:

Our Destination Specialists work in teams that focus on specific regions of the world so they can go deeper and become true experts who know more than your typical travel advisor. They also draw on their wealth of experiences, not only as travel professionals but as travelers and people with diverse interests. When working with Goway, you don’t get cookie-cutter advice and travel planning help. You get expert service from passionate travelers who have dedicated their lives, personally and professionally, to exploring the world.

Compensation:

• You'll start with CAD 45,000 base pay and the ability to earn uncapped commission after training.
• You will be eligible to participate in the Company RRSP in accordance with plan terms.
• You get 15 days off each year!
• You will get a bonus payment per month at % of the target

Perks:

• You can work from home or hybrid, whichever you prefer.
• You can choose your hours between 9 AM to 5 PM EST or 10 AM to 6 PM PST, whichever is more convenient for you.
• You’ll get to go on fun trips to your assigned destination as part of your training.
• You’ll be part of a really fun and enthusiastic team!

Key Responsibilities:

1. Achieve sales targets by drawing on your proven performance to convert enquiries into bookings, utilizing effective qualifying, follow up, and quote management processes
2. Ensure all reservations are processed with careful attention to detail, maintaining administrative tasks including documents, managing schedule changes, and processing airline tickets
3. Uphold Goway Travel’s exceptional standard of service throughout all interactions such as email, telephone, and online chat
4. Develop long-lasting connections with your customers, creating referrals and repeat business
5. Be a true ambassador for Goway Travel and represent values at all times
6. Utilize preferred vendors to provide the best costs to customers and maximize profits

Required Skills and Qualifications:

• At least two years of proven success in travel sales.
• Passion for travel with international experience beyond North America and the Caribbean.
• A strong drive for success that is evident in your performance.
• Proactive attitude with the motivation to meet goals and sales targets.
• Ability to thrive in a fast-paced environment.
• Skilled in customizing products to meet individual needs and finding satisfaction in delighting customers.
• Highly organized with excellent time management, capable of juggling multiple priorities and bookings.
• Eager to continually learn about your role and the destinations you sell.
• In-depth knowledge of one or more Goway destinations, such as Africa, Asia, South Pacific, Central & South America, US & Canada, UK, and Europe.
• Knowledge of Amadeus is a plus.
• Entrepreneurial spirit with a passion for being part of a great team and advancing your career.

The Goway Advantage:

At Goway Travel, we’re more than just a company—we’re a close-knit family that values inclusivity, diversity, and innovation. Here, you won’t just be working with ordinary travel packages. Instead, you’ll have the chance to connect globetrotters with some of the most exciting and unique destinations around the world. 

We offer a competitive salary with added support incentives, and we believe in taking care of our team with paid personal days and birthdays off. Plus, we provide RRSP employer matching and ongoing training to help you stay ahead in the industry. Our comprehensive health benefits package ensures you’re well-supported, and we offer opportunities for discounted worldwide travel. 

You’ll also have the chance to grow within the company, working with diverse teams in different locations and building a rewarding career with us.

How to Apply:

If you want to be part of an innovative and results-oriented team and work alongside supportive and knowledgeable staff, we encourage you to apply to Goway today and help us deliver the world to the Globetrotters in our midst. Let’s grow together. Click Apply Now today!

*All candidates will be afforded equal opportunity through the recruiting process, but please be advised that only those candidates selected for interviews will be contacted.*

Please note: Goway Travel will never reach out to you on WhatsApp to proactively recruit you for any kind of work. We will also never ask you to create an account or install an app during recruitment.  If you receive a message of this nature, please disregard and block the sender and report it to Goway.