Credit & Collection Coordinator

Join our Sales team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people's lives everywhere every day.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Credit & Collection Coordinator

Department: Credit & Collection

Work Location: Mexico City, MX, Hybrid (work 3 days onsite)

Hybrid Schedule: Helen of Troy associates enjoy the advantages and flexibility of a hybrid working model, allowing for in office 3 days minimum, and remote 2 days. Any changes to this working model would be communicated accordingly.

What you will be doing:

The mission of the Accounts Receivable Coordinator involves managing the company's accounts receivable processes to ensure timely and accurate billing, collections, and cash flow management. This role focuses on developing strategies to optimize collections, maintaining accurate records, and ensuring compliance with financial regulations. Additionally, the controller works in close cooperation and partnership with the Sales department to improve overall efficiency in revenue collection, which keeping a customer centric approach.

• Coordination and management of client portfolio through timely processing of collections, in accordance with financial policies and procedures.
• Development of daily financial transactions, including verification, classification, calculation and recording of accounts receivable data.
• Preparation of fiscal documents (invoices and credit notes), based on customer requirements.
• Timely application of collections, including the application of discounts made by customers, ensuring that they correspond to the negotiations made with customers.
• Reconciliation of the accounts receivable ledger to ensure the accurate application and accounting of payments.
• Follow-up and resolution of discrepancies and billing problems of customers.
• Follow-up payment to overdue invoices, sending reminders and contacting customers.
• Compliance with the credit requirements of all clients.
• Analyze new and active customers’ situation to prevent and reduce credit risk.
• Set-up and maintain customer credit limits.
• Manage credit holds for overdue accounts.
• Establish credit insurance, bank guaranties or Letter of Credit where appropriate.
• Is in charge if identifying balance to be covered by the bad debt provision.
• Prepare all mandatory documents and reports for Audits.
• Prepare regular reports on Aging, DSO and open items in AR balance.
• Act as a back-up for other members of the team and other markets/ clients.
• Participate to Ad hoc projects as the need arises as SME.

Skills needed to be successful in this role:

• Analytical Skills

Minimum Qualifications:

• Bachelor's Degree in Administration, Accounting or Finance
• 5+ years in financial or administrative background with credit control experience in an international FMCG or equivalent
• Fluent in Spanish with proven proficiency in English at an intermediate to advanced level
• Excellent MS Office knowledge and Excel
• Oracle knowledge

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

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Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.