Commercialization Technician

Osprey Packs Vietnam Co., Ltd
Remote friendly

Join our Osprey team and make an immediate impact. If you love adventure, great gear, and have a passion for the outdoors, you're in good company with our Osprey brand, one of Helen of Troy's trusted leadership brands, including OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar. Together, we build innovative and useful products that elevate people's lives everywhere every day

Look around your home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!



Contribute to the set-up as well as implementation of Osprey quality standards internally and at vendors and suppliers during commercialization and first launch of each new style.


The Commercialization Technician is responsible for facilitating the transition of product designs into successful commercial production by coordinating and monitoring the quality aspects of the product and process. This role will require close collaboration with various teams, both internally and externally, to ensure the products meet quality standards and are ready for mass production. The successful candidate will be responsible for the following key responsibilities:

Advanced Product Quality Planning (APQP): Assist in the implementation and maintenance of APQP processes to ensure the effective planning and execution of quality standards throughout the product lifecycle.

Product and Process Validation:

  • Proto Sample Development: Contribute comments and insights during the development of proto samples, collaborating with Designers, Sample Room, and Developers during the DDPR3 meeting.
  • Buy Ready Sample (BRS): Monitor and inspect the BRS-making process in coordination with Developers and Vendors, ensuring that it aligns with established quality standards.
  • Failure Modes and Effects Analysis (FMEA): Assist in setting up processes to proactively identify and address potential quality issues.
  • Pilot Samples: Request and inspect these samples before the Pre-Production Meetings (PPM) held at factories, providing feedback in a timely manner before bulk production.

Production: First launch

Ensure that the first launch of new styles matches the approved BRS and complies with general quality standards.

  • Material inspection: review raw materials before bulk production.
  • TOP Products Examination: Verify their compliance with quality standards.
  • Inline inspection: Work closely with all relevant departments to meet Osprey quality requirements.
  • Final Inspection: AQL standards and provide detailed reports.
  • Quality Issue Resolution: Identify the root causes of quality issues as they arise and work on implementing necessary changes and improvements.
  • Change Request Handling: Release change requests when necessary.
  • Production Package: Build and transfer production documents, approved samples to the QC team after the first production launch.


  • Quality Coordination: Coordinate with the QC team to guarantee the quality of mass production and address any quality concerns.
  • Vendor and Supplier Relationships: Establish and maintain positive relationships with vendors and suppliers that promote mutual benefit and uphold quality standards.
  • Business Travel: as required to support production activities.


  • Production team, Development team, Sample Room, Consumption Team, Designer team.
  • Factory: Sale team, Production team, Sample Room.


  • University/College degree (Garment Technique will be a plus).
  • At least 3 years in Backpack manufacturing in quality control / Merchandiser.
  • Fluent in English (both spoken and written).
  • Project management skills.
  • Strong problem-solving ability.
  • Computer usage skills.


  • Professional working environment (Helen of Troy Limited Corporation).
  • Extreme experience in the manufacturing field of technical packs at many factories.
  • Training programs for soft skills provided.
  • 15 Days of Annual Leaves
  • Premium Insurance benefits of Healthcare and Personal Accident
  • Salary dependent on experience and qualifications.
  • Lunch or lunch allowances provided 5 days a week.

Incorporated in 1968, Helen of Troy has grown into a leading global consumer products company with career opportunities in North America, South America, Europe, and Asia. We offer creative solutions for our customers through a diversified portfolio of well-recognized and widely trusted brands, including OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, Drybar®. Most of these brands rank #1 or #2 in their respective categories.

We boldly bring brands into our family, where we nurture what makes them great. We collaborate internally and externally, always striving to provide the consumer-centric innovation, operational excellence, scale, global reach, and stellar shared services to make them soar.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.