Show excellent dedication to customer service, organization, and risk management
Display high levels of responsibility, accountability, and reliability
Provide and receive constructive feedback in a professional manner
Be a team player - “a rising tide lifts all boats”
Display professionalism and a positive attitude when working with clients and staff
Maintain a thorough understanding of training philosophies specific for climbing technique, skill, and strength development
Keep relevant certifications and proficiencies up to date and current with support from Climb
Stay knowledgeable on all Climb’s policies, procedures, and operations
Maintain a thorough, evolving knowledge of best practices and equipment in the industry so equipment can be appropriately managed and monitored
Be self-motivated: Identify instructable moments and act upon them
Communicate with the Programs Director and General Manager regarding any program needs
Advocate for the gym, its staff, and its product offerings inside and outside the facility
Maintain an intermediate to advanced level of fitness and climbing ability
Responsibilities
Conduct lead and top rope climbing and belay lessons while displaying the utmost level of expertise, knowledge of best practices, and adherence to Climb policies
Provide climbing and belay test-outs to Climb customers with a strict adherence to Climb’s policies and attention to customer service
Assume a leadership role in Climb’s community. Work hard to be present, build connections between community members and the instruction department and community members
Use heightened levels of experience and climbing knowledge to provide high levels of instruction to clients of all ability levels through private lessons
Hours
This position is hourly
Must be available to work most weekday evenings, some weekdays, and occasional weekends
USA Climbing safesport certification
CPR/FA Certification
Thorough understanding of climbing processes, procedures, equipment, safety, and risk management
5+ years of climbing experience
Ability to lift 50+ lbs and walk on uneven surfaces
Must maintain a reliable mode of transportation
Desired Qualifications
AMGA Climbing Wall Instructor certification with lead endorsements
AMGA Single Pitch Instructor certification
Wilderness First Responder Certification or Wilderness First Aid certification
Ability to climb 5.12 and V7
Outdoor guiding experience
Experience working with youth and large groups
Experience offering climbing lessons/training to groups or individuals
Team building experience
Experience in fitness, climbing, or training programming
Compensation/Benefits
Climb-provided recertifications of relevant and required certifications
Climb membership
Retail discount
Climb-provided equipment for use during scheduled hours
Opportunities for continuing education