Remote friendly

Join our Human Resources Team at Helen of Troy as our Benefits Manager (hybrid work onsite and from home), and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people's lives everywhere every day!

Look around your home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Work Location: El Paso, TX, or Dallas, TX

What you will be doing:

Our Benefits Manager will serve as an individual contributor reporting to the Senior Director of Global Benefits and Well-being and will be responsible for the administration of benefit plans/programs and ensuring plans meet compliance with both, federal and state regulations.

You will also be responsible for providing associates with top-tier benefits assistance aligned with our Benefits and Center of Excellence philosophy as our primary internal point of contact.

Benefit Plan Administration:

  • Administer 401(k) Plan rollovers, Qualified Domestic Relations Orders, Qualified Medical Child Support Orders, loans, hardships, and compliance testing.

  • Participate in plan renewals and implementation of new benefit programs.

  • Partner with third-party carriers in the administration and ongoing monitoring of all leaves of absence (including medical leave, FMLA (state and federal), and Corporate Leaves.

  • Will also handle internal partial salary continuation program and collection of associate cost-sharing portion of premiums while on leave.

  • Must work efficiently with third-party carriers and internal partners supervising and collaborating on work-related injuries and post-accident drug testing.

  • Be responsible for the ADA accommodation process from beginning to end, partnering with the Director of Global Benefits & Well-being and legal counsel where applicable.

  • Review and approve all benefit enrollment transactions aligned to the plan guidelines and where applicable follow the steps of Doctrine of Mistakes.

  • Administer ACA processes and procedures.

  • Perform benefit deductions contribution reconciliation and desk audits.

  • Administer self-billing of premiums to all carriers.

  • Review and submit all benefit-related invoices to A/P for payment.

  • Handle Stop Loss Claims reimbursements and reconciliation.

  • Total paid claims reconciliation.

  • Audit and resolve integration file feeds and troubleshooting.

  • Assess and collaborate with carriers on subrogation cases.

  • Assist carriers with the coordination of benefits.

  • Assist with coordinating Workday (Human Resources Systems) releases.

Associate Benefits Compliance:

  • Remain current with government regulations to maintain benefit plan compliance.

  • Assist with ensuring benefit policies, and procedures are in compliance.

  • Administer all regulatory federal and state benefit reporting and annual notices.

  • Perform plan audits as needed.

  • Administer all required annual benefit plan inclusivity reporting.

  • Working with internal/external auditors on annual 401(k) Plan compliance testing.

  • Advise Associates on how to enroll in benefits and how to change benefits, midyear.

  • Assist in developing communication tools to improve understanding and awareness of the company's benefit package, including maintenance of intranet pages, kiosks, and development of creative email and alternative communication campaigns.

  • Develop and coordinate annual new hire and open enrollment communication material and conduct presentations.

  • Resolve associate inquiries related to benefit programs, both Health and Welfare, and 401(k)

  • Communicate Leave of Absence and ADA regulations, guidelines for compliance, and administrative duties to all levels of management and Associates.

  • Primary contact for My Total Well-being Center calls

  • Assess and resolve Associate benefits tickets and benefits email box.

  • Collaborate with the internal communications team on maintaining and updating Intranet benefit pages.

Skills needed to be successful in this role:

  • Demonstrated capability to implement tasks accurately and efficiently.

  • Validated problem-solving skills.

  • Excellent interpersonal and verbal/written communication skills with specific emphasis on the ability to communicate process flows and sophisticated administrative tasks to partners.

  • Effectively handle sensitive and confidential communications and materials.

  • Ability to run several sophisticated projects simultaneously while working under pressure to meet deadlines.

Minimum Qualifications:

  • Bachelor’s degree in Human Resources, Business, or a related field.

  • 5+ years’ experience with benefits administration and compliance.

  • Solid understanding of Group Self-Funded plans, Health and Welfare, HIPAA, COBRA, FMLA, ADA, ACA, and Worker's Compensation.

  • Knowledge of all pertinent federal and state regulations, filing, and compliance requirements both adopted and pending affecting associate benefit programs, including ERISA, COBRA, FMLA, ADA, ACA, SECTION 125, Medicare, and Social Security.

  • Demonstrable experience in MS Suite, especially Excel, Outlook, Word, and PowerPoint.

  • General solid understanding of HRIS, Benefits Enrollment, and other web-based systems.

  • Authorized to work in the United States on a full-time basis.

Preferred Qualifications:

  • Work experience with Workday HRIS.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.


For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, Glassdoor, Facebook, Instagram and Twitter.


Helen of Troy is an Equal Opportunity/Affirmative Action Employer.  We are committed to developing a diverse workforce and cultivating an inclusive environment.  We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background.  We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis.


We will provide individuals with disabilities reasonable accommodation to participate in the job application process.  If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. 

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, and Drybar® – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

This job is closed.