Banquet Manager

Welcome to Devil's Thumb Ranch Resort & Spa, where career development meets unparalleled natural beauty. Situated on 6,500 acres of untouched wilderness at the foot of the Colorado Rocky Mountains, our property offers not just a job, but a transformative experience. Named a Top 10 Resort in the USA – Mountain West in the prestigious 2023 Condé Nast Traveler Readers’ Choice Awards, Devil's Thumb Ranch Resort & Spa is renowned for its excellence in hospitality and breathtaking surroundings. From hosting upscale weddings to orchestrating sophisticated corporate events and intimate private gatherings, we are a one-stop-shop for unforgettable experiences. Join our team and embark on a journey where your career aspirations are nurtured amidst the splendor of nature, ensuring that every day is an opportunity to grow and thrive in the world of hospitality.

Principle Purpose of Job

The Banquet Manager is responsible for leading our Banquets team to exceed guest's expectations for conference group business, special events/concerts, weddings, and internal/external business. This includes training/hiring/coaching of Banquets team members, as well as keeping up on industry trends and continuously challenging the status quo. Responsible for daily operations to ensure that events are well-planned and executed.

Essential Duties and Responsibilities:

• Responsible for daily operations of the Conference Group business, Special Events & Concerts, Weddings, and other F&B establishments that prepare, serve and provide an elevated F&B experience and meeting room space to our guests.
• Attend all pre-cons, post-cons, BEO meetings and F&B meetings weekly.
• Proficiently handle POS systems and cash transactions.
• Maintain accurate signage and monitor displays.
• Stay updated on industry trends and participate in ongoing training.
• Ensure high standards of service and cleanliness.
• Efficiently schedule and manage staff to meet budget targets.
• Coordinate activities among various departments for guest satisfaction.
• Arrange routine maintenance of facilities and equipment.
• Supervise food and alcohol service operations.
• Resolve guest complaints promptly and maintain a safe environment.
• Support administrative tasks and embrace environmentally conscious practices.

• 3-5 years' experience in food and beverage operations supervision.
• Specific training in operation, customer service, finance, marketing, and personnel.
• Knowledge of food and beverage equipment.
• Clean driving record and ability to operate company vehicles.
• Moderate computer skills.
• Proven leadership skills with large employee groups.
• Ability to work under pressure and manage multiple projects.
• Experience in divisional planning, budgeting, and execution.
• Commitment to guest and employee satisfaction, with effective communication skills.

Compensation Description:

$65,000 - $75,000/yr Competitive pay commensurate with education and experience. 

Benefits and Perks:

• 152 hours of Paid Time Off if FT, Year-Round employment status.
• Affordable furnished housing, if working a minimum of 35 hours/week or more.
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status.
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues.
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops.
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments.
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass.
• Referral bonus of $250 if we hire someone you refer.

Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.