Assistant Manager and Head Guide - Game Reserve Industry (JB4858)

Assistant Manager and Head Guide - Game Reserve Industry (JB4858)
North West Province, South Africa - Live-in position
R15 0000 - R20 000 plus benefits
Permanent

Are you and your partner ready to take on an unforgettable adventure together? Our client is seeking an exceptional Assistant Manager and Head Guide to join their team, ideally alongside a partner who can bring their expertise as a Reservations/Spa Assistant! This is a dream opportunity to work side-by-side in a breathtaking natural setting, where every day brings new excitement.

As the Assistant Manager and Head Guide, you’ll lead a dedicated team of guides, manage the maintenance department, and deliver high-end, immersive experiences that captivate guests. Your deep knowledge of wildlife and passion for hospitality will set the tone, making each game drive and lodge moment extraordinary. Meanwhile, your partner will ensure that guests are warmly welcomed, manage reservations with precision, and offer rejuvenating spa treatments to complete the luxurious lodge experience.
This is more than just a job; it’s a unique lifestyle experience where you’ll both thrive in a world-class, remote safari lodge, surrounded by the beauty of the wild.

For a suitable couple, a combined salary of R35 000 – R40 000 per month is offered, along with shared live-in accommodation, meals, and uniforms. This package allows both partners to grow their careers together in a remote, luxury lodge environment. This role is designed for hospitality professionals eager to make a home in the wilderness, providing top-tier guest service in a stunning setting.

Minimum Requirements:
FGASA Level 2 qualification
Lead Trails Guide certification
PDP (Professional Driving Permit)
First Aid certification
DEAT Registration for North West Province
Minimum 5 years of experience in a 5-star lodge

Duties and Responsibilities:
Guiding & Leadership:
Lead game drives, bush walks, and trails, ensuring safety and high-quality guest engagement.
Oversee a small guiding team, setting standards and providing mentorship.
Supervise and coordinate the lodge’s maintenance department to ensure smooth operations.
Guest Experience:
Interact with guests, providing insights on the local ecosystem and wildlife conservation.
Address guest inquiries, ensuring a memorable experience for primarily international visitors.
Coordinate with other departments to provide personalized guest services.
Operations Management:
Support the General Manager by overseeing the guiding and maintenance departments.
Conduct regular checks to ensure the lodge’s facilities and equipment are well-maintained.
Contribute to the lodge’s daily operations, including handling guest complaints and requests.

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.