Assistant Lodge Manager
Beyond Maine’s bustling seaports and crowded resort towns lies an untarnished wilderness replete with mountain landscapes and countless remote fishing ponds. Escape to the tranquility of flowing rivers and spectacular waterfalls in the heart of an untouched wilderness. Enjoy on average more than 80 inches of snow each winter, discovering dramatic snow-capped mountains along miles of interconnected groomed cross-country ski trails. Wake up to echoing calls of native loons and spot and elusive moose during the heart of winter.
The Assistant Lodge Manager is responsible for delivery of guest services and maintenance at one of three of AMC’s high quality, full service, facilities in the Moosehead Lake Region of Maine. The Assistant Manager lives on site as needed in quarters provided at the facility, is one of the resident host for the facility and supports the delivery of AMC activities, programs and facility services. The Assistant Lodge Manager is responsible for the quality, safety and efficiency of guest services with a specific focus on the total guest experience and necessary facility operations.
Priorities include maintaining a welcoming, friendly and safe atmosphere for all guests and staff and supporting various AMC programs. This position supports the AMC’s mission of delivering responsible outdoor recreation, education and conservation in the backcountry.
Primary Responsibilities:
· Assist with hiring, supervise, train, evaluate and motivating staff. As a team leader, you will be the contact point for team members so your communication and facilitation skills should be excellent.
· Act proactively to ensure smooth team operations and effective collaboration.
· Provide friendly and attentive professional guest services.
· Maintain the neatness, operations, and safety of facility grounds, systems, buildings, guest areas and kitchen at all times.
· Oversee and assist with the delivery of wholesome and varied meals within the budget limits.
· Operate and maintain off-grid heat and electrical systems; Implementing energy conservation and environmentally sound practices in daily operation
Qualifications and Experience:
- Exceptional customer service skills and outgoing friendly attitude.
- Ability to work independently as well as in a team environment.
- Ability to complete a diverse variety of work tasks and non-conventional work schedules.
- Ability to hike, paddle, ski, snowshoe and instruct others in these activities as required.
- Experience in facility management, hospitality services or related activities.
- Ability to perform work in a remote camp setting and travel safely in the backcountry in all weather conditions, carrying up to 25 lbs. of gear.
- Valid driver’s license or ability to obtain.
- Ability to use a computer to send and receive email and create Microsoft Word documents.
Employee Perks: In addition to a competitive salary, AMC offers an exceptional benefits package.
- Generous paid time off benefits
- Health insurance with a hefty employer contribution
- A retirement plan with an employer match
- Access to various pro deals that help you purchase gear at deeply reduced rates
- Free admission to cultural and environmental venues throughout New England
- And more!
About the AMC and Maine Woods Initiative (MWI): Founded in 1876, the Appalachian Mountain Club (AMC) is American’s oldest conservation and recreation organization. We promote the enjoyment and understanding of the mountains, forest, waters and trails of America’s Northeast and Mid-Atlantic regions from Maine to Washington D.C. We believe these resources have intrinsic worth and also provide recreational opportunities, spiritual renewal and ecological and economic health for the region. Because successful consecration depends on active engagement with the outdoors, we encourage people to experience, learn about and appreciate the natural world.
The Maine Woods Initiative (MWI) is the AMC’s strategy for land conservation in the 100-Mile Wilderness. The Initiative is an innovative approach to conservation that combines outdoor recreation, resource protection, sustainable forestry and community partnerships. To date, AMC has purchased and permanently conserved 70,000 acres of forest land, created over 120 miles of recreational trails, opened three sporting camps to the public, established an FSC-certified sustainable forestry operation and developed a partnership with local Piscataquis County schools.
To Apply: Now accepting applications! Please include your resume and a cover letter with your salary requirements when applying. No phone calls please.
The AMC has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.
The AMC is an Equal Opportunity Employer and values diversity in the workplace. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, policies and procedures. Our goal is to be a community that is comfortable, inviting and accessible for people of any age, gender, race, religion, ethnicity, ability, sexual orientation or socioeconomic status. Join us!