Assistant Activities Director

Employer:         Turner Enterprises Management, LLC

Position:            Assistant Activities Director

Location:           Vermejo Park Reserve – Raton, NM

Type:              Full Time / Salary / Exempt / Benefits-Eligible

Housing:           Yes

Are you passionate about outdoor recreation, wildlife, and providing exceptional guest service? Have you dreamed of working for a world-class hospitality brand which boasts some of North America’s largest, privately-owned landscapes?  

At Ted Turner Reserves, we connect people with nature by providing one-of-a-kind outdoor experiences in luxury settings, and we’re looking for passionate, energetic individuals to be a part of our growing team.  

Our premier Reserve, Vermejo, is currently seeking an energetic Assistant Activities Director who will assist in creating, planning, and leading a variety of outdoor adventures and experiences that connect guests with the beauty and natural wonders of the Reserve. 

ABOUT THE POSITION
As an Assistant Activities Director, you will support the Activities Director in overseeing all aspects of guest engagement, administrative functions and hands-on activity coordination, contributing to the continued success and growth of Vermejo’s world-class offerings.

You will also be responsible for: 

• Collaborating with the Activities Director to develop and implement a diverse range of activities, including guided hikes, wildlife tours, fly-fishing, archery, horseback riding, and more.
• Handling various administrative tasks including scheduling, budgeting, inventory management, and reporting. Assisting in maintaining accurate records of activities, staff schedules, and guest feedback.
• Supporting the Activities Director in the hiring, training, and supervision of seasonal staff, including Activity Guides and support personnel.
• Managing employee timecards and ensuring accurate attendance tracking. Approving time-off requests and ensuring proper staffing levels for activities.
• Collaborating with scheduling operations to ensure all staffing requirements are met. 
• Functioning as proxy for the Activities Director when needed to maintain smooth operations in the Activities department. 
• Providing oversight of the youth activities program and designated staff.   Assisting in designing, organizing, and leading a variety of outdoor activities for children and youth, including nature hikes, wildlife observation, camping trips, fishing, archery, team sports, and arts & crafts.
• Leading and overseeing the horse program to ensure efficient operation between scheduling and execution of trail rides and special events.
• Ensuring the fishing program has the necessary equipment needed to carry out an exceptional guided experience for guests.
• Guiding guests on activities and working in the Fish House as necessary when directed by the Activities Director.
• Demonstrating knowledge of all the activities offered at the property and gaining certifications in a wide range of guided guest activities offered at the Reserve.
• Maintaining the highest level of guest services, quality standards and presentation techniques that have been established for Ted Turner Reserves Guides. 
• Helping to establish a culture of guest satisfaction and sincere hospitality by empowering team members and exemplifying the highest level of hospitality standards. 
• Ensuring the highest standards of first aid, safety, sanitation, and personal hygiene are met.
• Ensuring that all NM laws are met and obeyed. 
• Communicating guest feedback to the appropriate department leadership.
• Eagerly supporting and actively looking for ways to help other departments.
• This position does not normally guide hunts, but can should they be directed by the Activities Director and with approval from the GM of Hospitality.  
• All other duties as assigned.

YOUR QUALIFICATIONS

Essential:

1. Excellent organizational and problem-solving abilities.
2. Experience in scheduling and budgeting.
3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 
4. Ability to work flexible hours, including weekends and holidays.
5. This position requires operation of vehicles, and you’ll need to possess a valid driver’s license or be able to obtain one within 30 days of employment.  Your driving record will need to meet the standards and requirements of the Company and the Company’s insurance provider.
6. You’ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.

Preferred:

1. Minimum of 3 years of experience in activity management, preferably within a resort setting.
2. High school diploma or general education degree (GED). 
3. Certification in recreation, tourism, or a related field.
4. Bachelor’s degree in Recreation Management, Environmental Science, Hospitality Management, or a related field preferred.
5. Knowledge of wilderness safety and outdoor activity best practices (first aid/CPR certification preferred).
6. Experience in target activities, including fishing (fly and/or spin), hiking, mountain biking, archery, and shooting sports, etc. 

YOUR QUALITIES

• You’re alert, friendly and eager to assist guests politely and promptly.
• You demonstrate care and compassion for team members, putting the needs of the team before your own.
• You’re self-directed, energetic, and motivated with multi-tasking capabilities.
• You’re creative, adaptive and willing to work with existing core resort philosophy and style.
• You demonstrate clean work habits and attention to detail.
• You conduct yourself in a professional manner in and out of the work setting.

EMPLOYEE BENEFITS & PERKS

The Company offers full time employees an elite benefits package, including medical dental and vision insurance, basic life insurance, short term disability, 401(k) plan with matching contributions, paid time off and paid holidays.   

ACCOMMODATIONS

This position will require you to live on Vermejo headquarters, located approximately 40 miles from the closest town (Raton, NM). Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.  Vermejo offers single bedroom dorm room style company housing (subject to availability).  You will need to provide or arrange for your own transportation to and from Raton for personal supplies.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

On a regular basis, you can expect to:

• Stand; walk; move hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. 
• Lift and/or move up to 50 pounds.
• Perform physical labor for extended periods of time.
• Be on your feet for extended periods of time.

You can expect to frequently lift and/or move 75 pounds and occasionally lift and/or move up to 100 pounds. 

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
You may be exposed to wet and/or humid conditions; high precarious places; fumes or airborne particles; outside weather conditions and extreme cold and heat. You will be occasionally exposed to vibration. The noise level in the work environment is usually low to moderate.

The physical demands described above are representative of those that must be met to successfully perform the essential functions of this job, and the work environment characteristics are representative of those you may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Accommodation inquiries must be made to the Company’s Human Resources Department for consideration.
 

Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.

For more information, visit www.tedturner.com.