Access Management Platform Engineer III

It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.

ARC is looking for an Access Management Platform Engineer III to join the team! In this role, you will provide specialized depth and breadth of experience to design, build, customize, and administer ARC’s Identity and Access Management (IAM) system with security and privacy compliance in mind, driving automation wherever possible to streamline and improve the IAM process. You will operationalize a strategic IAM program to support customer and employee-based access systems. Additionally, you will lead IAM personnel in the development and implementation of the IAM program providing guidance and leadership to less experienced team members.  Also, you will develop role-based access control (RBAC) profiles to ensure access is granted at permission levels needed without over provisioning access. In this role, you will deploy API’s, workflows, user interfaces to automate business processes. You will deliver solutions to complex technical issues and support projects and ongoing maintenance activities using technical and functional skills and expertise. You will develop, implement and iterate program management procedures, frameworks, and metrics to achieve business goals and defined success criteria.  This role will enable IAM to be a trusted partner. You will interact with peers in the Business Technology division as well as with the leaders from across the business to both share the corporate IAM vision and to solicit their involvement in achieving higher levels of security and governance through information sharing and cooperation. You will report on program health and success metrics. Lastly, you will effectively communicate with the business team and work with cross functional teams to deliver quality solutions to our business partners.

1. Build, Improve, and support ARC’s automated IAM system and related processes by understanding business requirements and keeping updated on environmental and system changes. Maintain a roadmap for the IAM program and lead efforts to evolve it over time.
2. Assist in setting the IAM methodology, implementation standards, and delivery. Evolve solutions over time to achieve desired results. Develop and implement solutions and technologies to centrally integrate identity systems across the organization. Generate workflows and entitlements to automate and streamline processes and improve user experience. Implement controls to provision appropriate resource access easily and use automation when possible. Develop automation of account creation in Okta and Active Directory. Develop systems integration with the enterprise HRIS and ticketing system/ServiceNow.
3. Collaborate with key stakeholders to address challenges within the identity and access management space. Develop and implement solutions related to identities, identity integration, systems access accounts, authentication, authorization, entitlements, and permissions.
4. Provide support to ARC teams on access management. Troubleshoot advanced user issues. Work with the infrastructure team on any end point issues for systems access. Determine root cause of system failures and perform testing for code deployments. Plan for deployment releases and create road maps to address new or changing technical requirements during project deployments. Manage all code through a code repository.
5. Understand and develop the RBAC security framework used for authentication. Design and implement automated solutions to meet ARC’s access control and management needs.
6. Recommend improvements to the organization’s access control posture through technological, administrative, and/or physical controls. Work with product teams and owners regarding architecture and technical implementation.

• Bachelor’s degree in information technology or related fields; or equivalent work experience
• At least 8 years of experience in positions with a focus on identity and access management
• Experience with IAM protocols such as SSO/SAML, OAuth/OIDC, and SCIM
• Experience with software development methodologies
• Experience with one or more programming languages such as Java, Python, SQL, etc.
• Experience in developing/deploying solutions to AWS
• Experience with DevOps tools such as GitHub, GitLab, Jira, etc.
• Working knowledge of Okta and Active Directory
• Experience using scripting languages to create custom reports and data migration
• Hands-on experience in working with workflows and APIs and customizing them to meet business requirements
• Experience integrating directory with third party and custom applications and troubleshooting relevant integration issues
• Extensive hands-on knowledge of identity and access management best practices, procedures, and software solutions
• Experience with identity systems such as SailPoint and Okta Identity Governance (OIG) a plus
• A passion for continual improvement, ability to challenge the status quo and a willingness to work to with others to improve the environment
• Effective communication skills (verbal and written) and ability to communicate technical information to nontechnical audiences
• Ability to deliver on projects and balance priorities

PM21

• Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.
• Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.
• ARC offers WorkFlex. WorkFlex is ARC’s hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We’ve designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success.
• We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters.
• By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.