Rental Cashier - Alpine

Seasonal Palisades Tahoe We share the spirit of these legendary mountains with the world. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: Process payments for Rental Shop transactions and operate the point of sale system efficiently and accurately.

• Assist guests with rental equipment suitable for their needs and explaining safety features.

Please note this positions is located at Palisades Tahoe and is not remote. Applicants must be at least 18 years of age. Hourly: The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to

experience:

,

education:

, training, location, merit system, quantity or quality of production,

responsibilities:

, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total

compensation:

package for employees. Other rewards may include short-term and long-term incentives and many region-specific

benefits:

Base hourly pay range: $18.68 - $24.28 per hour A Great Job and

Benefits:

to Match: Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more! Generous discounts on outdoor gear, apparel, etc. 401(k) plan with generous company match Free lift tickets, plus 50% off lift tickets 25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more Employee Assistance Program (EAP) Essential Job

Responsibilities:

/Duties/Tasks include the following; other duties may be assigned: Provide all customers and employees with top quality customer service in all situations at all times Promptly acknowledge and greet every guest that enters the store Accurately and efficiently ring up customer sales Must balance at end of shift, responsible for safe and accurate cash handling.

• Maintain a tidy and organized cashier area.
• Demonstrate expertise in product features and

benefits:

of all retail items and rental fleet in the store Determine guest needs by asking open ended questions and choosing the best equipment for them Ensure all rental contracts are accurately completed Explain in detail to the guest the operation and safety features of their rental equipment Understand and show proficiency in the RTP POS system Check that the proper equipment is returned, check for damage Ensure the guest is satisfied with their rental

experience:

and thank them for their business when they are leaving the store Maintain cleanliness standards of shop and proper storage of equipment Competencies and Job

Requirements:

Required: Effective communication

skills:

, oral & written Strong sense of customer service & safety awareness Able to understand and follow verbal and written instructions. Have a neat & clean appearance in compliance with the company grooming standards Punctual, able to report at scheduled start time Work well as part of a team. Able to work in a fast paced environment while maintaining a high level of accuracy and courtesy.

Education:

and

Experience:

Required: High School Diploma or GED One to three months customer service or related

experience:

and/or training; or equivalent combination of

education:

and

experience:

Preferred Basic knowledge of hand tools.

• Trained and knowledgeable of ski/snowboard equipment, binding and boot function and use.

Experience:

with a POS system Physical

Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear.

Must be capable of walking or standing 100% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting. pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions: Indoor/Outdoor: While performing the duties of this job, the employee will occasionally be exposed to outside weather conditions. Hazardous Materials/Noise: The noise level in the work place is usually moderate. Equipment Used in Job: POS system, skis, boots, bindings, ski tuning equipment, hand tools For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility.

Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. Work alongside California’s best terrain in our vibrant and enthusiastic community. Receive retail and restaurant discounts, season passes for eligible dependents and free tram access.

Full-time, part-time, and on-call staff ski free at 14 iconic resorts, including Palisades Tahoe.