Job Details
Job Description
Occasional JOB TITLE: Nordic Center Instructor/Attendant DIVISION: Nordic Center REPORTS TO: Nordic Center Manager LOCATION: Nordic Center CLASSIFICATION: Full-Time/ Part-Time/ Seasonal/ Hourly PURPOSE OF POSITION: The Nordic Center Instructor/Attendant is responsible for instructing group and private lessons for various age and ability levels, guiding snowshoe tours, providing information to guests, and directing them to appropriate base areas, as well as assisting guests with rental equipment.
This position must have excellent customer service
skills:
, basic math
skills:
, and be willing to work weekends and holidays during the winter season as well as occasional evenings SPECIFIC JOB
REQUIREMENTS:
- Provide an exceptional guest
experience:
Must be able to maintain accurate transactions Ability to work outside in all winter conditions Strong understanding of ski resort operations Support and follow Solitude Mountain Resort policies and procedures. Able to hike, snowshoe, Knowledge of Nordic Ski techniques (classic and skate ski) is required Wax and ski technician Ski and snowshoe rental tech Knowledge of snowshoe and Nordic Trails Has
experience:
of/or ability to learn to sell products in Nordic Retail Shop Has
experience:
of/or ability to learn to distribute Nordic ski and snowshoe rental equipment
JOB DUTIES:
AND
RESPONSIBILITIES:
Answer questions
about:
the resort, terrain, snow, and grooming conditions Answer incoming phone calls Shoveling and snow removal Conduct group and private cross country ski lessons that help guests of all ages and ability levels Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.) Maintenance of Snowshoe and Nordic trails – flagging, shoveling, marking hazardous conditions Maintaining fencing around the Nordic center building, Provide a friendly professional demeanor, acknowledge guests with a smile Host guided and informative snowshoe tours Correctly follow all opening and closing procedures Maintain accurate transactions Quickly notify manager of any shortage in retail/rental merchandise, register funds or unsafe situations Sell tickets at correct rate in a courteous and friendly manner Be conscious of safety at all times while completing
job duties:
and
responsibilities:
Perks of Working Here: Work & Play in the Mountains: Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts.
Benefits:
Access to select Alterra Mountain Company Destinations. Free Solitude season pass for you and eligible dependents. Discounts on solitude lift tickets for friends and family. Discounts on food, rentals, retail, and lessons. Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees Pro deals with outdoor brands.
Generous 401(k) plan with company match. Free counseling service through Employee Assistance Program. Solitude Mountain Resort provides staff members with healthy and positive work
experience:
in a setting that fosters camaraderie and a feeling of being “part of the family.” We are committed to our philosophy of the “Three Circle Model,” which promotes taking care of the guest, taking care of the company, and taking care of each other. Not only does our commitment to this philosophy keep our guests returning year after year, but our staff members as well.
It is our desire that staff members enjoy their work, while also taking the time to enjoy the great activities available in our breathtaking, natural environment. We like to have fun while providing world-class guest service and memorable
experience:
s to our guests and each other.
