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Travel Client Success Specialist-WFH

Away From Home Travels 2
Full-time
On-site
Lexington, Kentucky, United States

We are seeking a detail-oriented and customer-focused individual to join our team as a Travel Client Success Specialist. If you excel in communication, exude warmth, and have a passion for hospitality, we invite you to embark on this exciting opportunity with us. Comprehensive training is provided to ensure your success.

Responsibilities:

  • Manage hotel reservations, handle inquiries, process bookings, and confirm room availability.
  • Interact with clients via phone, email, and in-person, addressing reservation inquiries, changes, and cancellations.
  • Assist clients during check-in and check-out, ensuring a seamless process and addressing any special requests or concerns.
  • Collect payment information, process reservations, and issue invoices or receipts as necessary.

This remote role offers the flexibility to work from the comfort of your home or any location with an internet connection. We prioritize work-life balance, allowing you to manage your workload in a way that suits your lifestyle.

As a Travel Client Success Specialist, you'll have the opportunity to take charge of your financial future. This is more than just a jobβ€”it's a chance to build your own business within our supportive framework. Determine your income potential, and we'll provide the resources and guidance you need to turn your passion into a thriving career.

Benefits:

  • Remote position with a flexible work environment.
  • Competitive compensation.
  • Travel perks and discounts for personal and professional use.
  • Free comprehensive training.
  • Familiarization (FAM) Trips.
  • Supportive and collaborative team environment.

Qualifications:

  • Exceptional communication and interpersonal skills with a courteous and welcoming demeanor.
  • Strong organizational and multitasking abilities.
  • Attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Solid knowledge of travel destinations, attractions, and various travel products and services.
  • Excellent customer service and problem-solving abilities.
  • Passion for travel and a commitment to helping others create unforgettable experiences.
  • Must be 18 years or older.
  • Fluency in English is required; bilingual skills are a plus.
  • Open to candidates in the USA, Mexico, Chile, Costa Rica, Colombia, Bolivia, Argentina, Ecuador, Peru, Panama, and Australia and more!

This entry-level position is your gateway to a rewarding career in the travel industry. By joining us as a Travel Client Success Specialist, you’ll make a positive impact on travelers' lives while advancing your own professional journey. Start your entrepreneurial adventure today and explore the world one exceptional experience at a time.