Travel and Expense Manager

General Description:

• Manage all aspects of company travel domestically and internationally for both employees and contractors
• Managing travel arrangements and expense reports for the company, ensuring that all activities are done efficiently and in compliance with company policies.
• Responsible for travel and expense policies for the company, policy updates and communication of them as required

Position Specific Requirements (PSR):

• Tracking safety alerts for travel destinations
• Managing Concur portal and timeliness of: Assigning new user permissions, deactivating terminated employees, assigning company card, deactivating terminated cards
• Reports as needed from the system
• Employee discount management
• Managing travel arrangements and expense reports for the company, ensuring that all activities are done efficiently and in compliance with company policies. Some of their responsibilities include:
  • Travel arrangements: Confirming travel and lodging, requesting airline tickets, and preparing travel booklets
  • Expense reports: Auditing expense reports, reviewing invoices, and processing reimbursements
  • Policies: Maintaining and updating travel and expense policies, and ensuring compliance
  • Customer service: Responding to emails from travelers, and providing assistance with travel arrangements
  • Relationships: Managing relationships with travel agencies, suppliers, and company personnel
  • Training: Developing training guides and providing individual training to employees

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Education:

• BS/BA required

Experience:

• 5+ years of travel industry experience, preferably in a corporate travel setting

Knowledge/Skills/Abilities:

• Expert knowledge of Concur required
• Strong interpersonal skills
• Attention to detail
• Ability to work under pressure and meet deadlines.
• A good understanding of travel technologies, trends, and platforms.