Travel Agent - Spanish Speaking

About BizAway

Here at BizAway, we Deliver the Future of Travel. 😎
 

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability 🌱, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. 🚀

We know that success comes from People and deserves to be recognized.👫Proactivity and Reliability, Kind collaboration, and communication are the core values of our Solution Culture.

If you like challenges and would love to be part of one of the fastest-growing B2B scale-up then BizAway is the company you have been looking for. 🤩

We are looking for:

We are looking for new agents with experience in customer care call centers (inbound calls, emails, and chats) who have the ability to solve customer concerns and create a seamless customer experience.
 

Your role in BizAway: 

• Responding to our Client’s requests through phone, chat, mail, and travel request by our
• platform
• Entering customer information in our system to issue reservations or update the booking
• Made a reservation for our Client through the Platform
• Explaining rules and procedures to use our service in the Platform
• Explaining rules of service (hotel, car, train, etc.)

Your basic qualifications

• Excellent knowledge of both written and spoken Spanish (B2 and up)
• Availability to work in shifts (07:00 to 00:00)
• High school diploma or equivalent required.
• At least 3 years of previous experience helping customers in any capacity/line of work.
• The ability to speak English and Italian is a plus.
• Must pass pre-employment skills testing and background check

Our offer

✈️  A seat on a scale-up with skyrocketing growth
💰  Attractive compensation, including equity in the company
📈  Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions
🌍  Multicultural and international team
🙌  Collaborative and smart environment to work and learn
🍻  Free coffee to kick-start your day and free beers to celebrate together
🏢  Hybrid work, flexible working policy, and great offices in Europe

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality,
political opinions, and religious beliefs in all decisions affecting personnel selection.