Description
· Responsibilities:
- Consult with clients to understand their travel needs and preferences.
- Provide information and advice on travel destinations, accommodations, transportation options, and other travel-related services.
- Book flights, hotels, car rentals, tours, and other travel arrangements.
- Coordinate travel itineraries and ensure all details are accurately documented and communicated to clients.
- Handle travel issues, such as changes in itineraries, cancellations, or emergencies, and provide appropriate solutions.
- Stay updated on travel industry trends, destination information, and travel restrictions.
- Maintain strong relationships with clients and provide exceptional customer service.
- Collaborate with other team members to achieve sales targets and company goals.
- Maintain accurate client records and manage travel documentation.
Experience:
- Proven experience as a Travel Agent or in a similar role.
- In-depth knowledge of domestic and international travel destinations.
- Familiarity with booking systems and travel software (e.g., GDS systems like Amadeus, Sabre, or Galileo).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Customer-oriented mind-set with a passion for delivering exceptional service.
- Ability to work under pressure and meet deadlines.
- Certification in travel or tourism (preferred).
Location: Coimbatore