JOB DUTIES & RESPONSIBILITIES
· Excellent knowledge of reservation software ticket issuance, reissue and refund in Galileo System. Amadeus and Sabre would be advantage
· Exemplary sales skills and customer oriented approach
· Well versed in various areas of travel international business
· Should have an IATA or GDS training certificate
· Ability to present, persuade and communicate effectively
· support all travel activity in line with eligibility criteria of travellers ensuring time and cost effectiveness and compliance with company policy
· ensure all non-used tickets or hotels are reimbursed in timely manner
· build relationships internal and externally to benefit the business
· develop networks within travel industry to ensure best prices are offered to company and service levels are mutually acceptable by external providers and company
· research all travel providers flights hotels etc. within all markets to ensure cost effective bookings for all company personnel address with concerned leadership non-compliant bookings
· Suggest the Customer/general public in choosing their destination, transportation, and lodging, and inform travellers of passport and visa requirements, rates of currency exchange, and import duties
· Furnish travellers with timetables and travel literature, compute fare costs and make reservations, and sell tours developed by the Company
· Must enjoy working with people and must be able to establish effective relationships with their customers—even when those customers are particularly hard to please.
SKILLS REQUIRED
· Minimum 2 years of experience in Travel field as Retail Specialist is a must
· Good Traits - Pleasing, Presentable and Cheerful candidates
· Extraordinary Interpersonal skills
· Proficiency in English, Hindi and Arabic languages is an added advantage.
· Excellent email writing skills and excellent knowledge in MS office is required
· Ready to work in Flexible working hours
· Hard working and career oriented