Tour Escorts greets and guide guests from Waikiki to Wet'n'Wild Hawaii ensuring that guests receive exceptional customer service throughout the park.
Duties are but not limited to the following:
- Prepares daily manifest.
- Greet guests and assists in boarding tour buses in Waikiki.
- Guide guests with exceptional customer service throughout Wet'n'Wild Hawaii with rides, meals and shopping.
- Assists guests in boarding tour buses for drop-off in Waikiki at the end of day.
Qualifications:
- Able to speak clearly and understand the Japanese and English language.
- Have excellent customer service skills and able to problem solve.
- Travel industry experience preferred.
- Able to supervise a staff of 2-5 people.
- Basic computer knowledge required (MS office/ Reservation system).
- Other duties as assigned.