Tasting Room Associate & Tour Guide

Join our part-time team of enthusiastic educators and hosts at our Alameda, CA distillery tasting room. Conduct distillery tours, tasting and mini-cocktail flights, cheese pairings, and lead private tours for the trade. A minimum of two years' previous service experience is required, and applicants must be 21+. This is a part-time role with associated California-required benefits. Hourly pay starts at $23/hour, not including tips.

Position Summary 

This position’s regularly scheduled shift will operate primarily from Friday to Sunday up to a maximum of 30 hours per week. There will be the opportunity to work other shifts for private tours and events on every other day of the week, as scheduled.

Under supervision of the Marketing Director, the Tasting Room Associate is responsible for assisting with the smooth and efficient operation of the tasting room in accordance with all necessary compliance requirements inclusive of federal, state, and all internal operations requirements. 

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Comply with all local, state, and federal regulations, including ABC regulations
• Demonstrated ability to perform all duties required of a Tasting Room Associate, such as delivering informational and educational content presentations across multiple experiences
• Demonstrated ability to lead distillery tours for public, private, and industry groups
• Demonstrated ability to create, mix and serve cocktails
• Handle appropriate opening and closing procedures for the tasting room if tasting room management is unavailable (including ensuring that the building is secure, alarm is set, and gate is locked).
• Assist with managing the front desk and/or bottle shop during both off-peak and peak traffic periods (e.g., greet guests in a warm fashion, check in guests, manage reservations, sell merchandise and spirits)
• Assist with tasting room communications in a professional manner (e.g., monitoring and responding to tasting room voicemails and emails
• Assist with bottle management tasks (e.g., open and stock bottles behind the bar, sanitize/dry/put away pour spouts)
• Maintain appropriate stock of cleaning supplies for the tasting room
• Maintain clean supply of towels for the tasting room (washing and drying as needing) 
• Assist TR management with monthly bottle and merchandise inventory
• Utilize AnyRoad, our reservation software; Use Square, our Point of Sale software
• Other responsibilities as requested

Minimum Qualifications (Knowledge, Skills, and Abilities)

• At least 2 years of professional hospitality experience required
• High school diploma required, BS or BA preferred, or any combination of education and experience that would demonstrate required skills
• Strong verbal and written communication skills 
• Basic knowledge of food and beverage preferred
• Knowledge of laws surrounding compliance in a distillery tasting room setting
• Must possess valid California food handler certification
• Must be of legal drinking age in the United States (age 21 years or above)

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Ability to constantly move about from the tasting room to the production floor to the general office area 
• Ability to frequently climb stairs ascend/descend, stoop, kneel, crouch, bend, and balance
• Ability to lift 30 lbs weight 
• Constantly works indoors in frequently loud conditions
• Occasionally must be able to taste, smell, detect, and distinguish flavors and aromatics
• All St. George Spirits employees are expected to perform their job in a safe manner and report any safety concerns to management.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

St. George Spirits, Inc. is an equal opportunity employer.