Supervisor - FT/Seasonal - Northstar Sports - Village Rentals - Northstar - Truckee, CA

Supervisor:  Full-Time, Seasonal

Vail Resorts Retail  

Truckee, CA

Experience of a Lifetime. More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work for Vail Resorts Retail is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.

Supervisors are responsible for assisting in the management of the sales, rentals, staff, and operational and merchandising functions of the store to attain maximum profitability, productivity, and a world - class guest experience.  

Responsibilities include (but are not limited to):

• Generate rental and retail sales, and demonstrate and maintain a professional standard of guest service


• Assist the Store Manager in maintaining an enthusiastic and professional standard of guest service


• Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation


• Assist the Store Manager in communicating company values and goals to the employees


• Assist the Store Manager in monitoring and controlling a daily payroll budget


• Manage inventory control and meet or exceed inventory goals


• Remain current on new industry products and trends; demonstrate knowledge of products


• Protect company assets through loss prevention techniques


• Create a rewarding environment in which to work, generate a team atmosphere


• Maintain all company paperwork according to policies and standards

Qualifications:

• 1 year of retail experience, preferably within the outdoor industry – required


• 1 year of retail/and or rental supervisory experience - preferred


• Ability to communicate fluently with co-workers and guests in accurate spoken and written English


• Snowsports background - preferred


• Maintain a working knowledge of products and trends within the industry


• Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint


• Commitment to providing exceptional customer service to our guests


• Self-motivated with the ability to multi-task


• Ability to work a flexible schedule; including nights, holidays and weekends

Vail Resorts Retail operates over 200 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear.  We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Denver’s Front Range and the San Francisco Bay Area.

Learn more about Northstar Ski Resort

As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

Some of the benefits include:

• Ski and snowboard pass to our world-class resorts; including Northstar, Heavenly, and Kirkwood


• Employee discounts at our retail stores


• Employee Assistance Program (EAP)


• Excellent training and professional development

Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.

Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.