Sales & Catering Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.

Sales & Catering Coordinator

Four Seasons Fort Lauderdale Hotel & Residence is seeking a Sales & Catering Coordinator to join our energetic Sales team.  The Sales & Catering Coordinator provides administrative support to the Sales & Catering team.

We are looking for individuals who possess a high level of professionalism and integrity while maintaining the confidentiality of the office.  A solid working knowledge of all MS systems: Word, PowerPoint, Excel and Publisher are required. Working knowledge of Delphi/Golden and Opera is strongly preferred. Applicants must also have a high attention to detail and the ability to multi-task in a fast-paced environment and is a collaborative team player.

The Sales & Catering Coordinator will hold Four Seasons Service Standards with the highest regard. The ideal candidate is one with aspirations to develop into a managerial role in the future.  

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: 

Administrative: 

• General office management including bill paying and expense reporting. 
• Assist with training and managing office interns and/or temporary staff. 
• Assist with problem-solving technology issues for the office and contact off-site support if needed, work with the Corporate IT “Help Desk” team. 
• Assist with phone coverage, lead catching, scheduling site inspections

Sales & Catering Support: 

• Provide sales support for Director of Marketing, Director of Catering, Director of Sales, Catering Sales Managers as well as shared services Sales Managers, focusing on Travel Industry, group, & catering business. 
• Utilize GSC (Golden Sales & Catering) on a daily basis to enter sales leads, enter and update accounts and contacts, maintain customer profiles, enter sales activities. 
• Generate ad hoc sales reports from Salesforce and BI to support Sales & Catering team sales strategy and business objectives. 
• Create sales presentations in PowerPoint utilizing brand approved templates, customizing to deliver impact based on sales objectives. 
• Handle incoming requests from clients and hotels, act as primary client contact when Sales & Catering team are out of the office. 
• Facilitate incoming group leads and manage pipeline, handle client requests, and communicate customer needs to hotels. 
• Provide support for customer events as needed. 
• Coordinate logistics for sales appointments and presentations, arranging travel, restaurant reservations, catering orders, updating, and producing final schedule, preparing customer profiles, and reconfirming arrangements. 
• Support with creating inhouse BEO’s. print menus, draft group resumes etc.

WHO WE’RE LOOKING FOR:

• Completed undergraduate degree from an accredited college/university 
• Minimum two years of working experience required 
• Proactive, organized and customer service-oriented 
• Strong communication and interpersonal skills, excellent writing skills 
• Strong analytical and reporting skills, ability to pull data into spreadsheets, graphs, charts and infographics 
• Experience creating professional sales presentations and marketing materials, knowledge of Canva 
• Ability to work effectively under pressure and handle multiple projects/deadlines 
• Excellent proficiency in PowerPoint, Microsoft Word and Excel is essential 
• Salesforce and/or other CRM database software experience preferred 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf