Cheval Collection is the parent company of growing brands - Cheval Residences and Cheval Maison. An award-winning hospitality group with thirteen luxury all-apartment Residences in London and Edinburgh, guaranteeing the finest hospitality and an unforgettable stay experience. We are looking for a Reservations Agent to join our central reservations team usually based at our group office on Cromwell Road, SW7.
The successful candidate will have experience from a luxury customer service environment, and it is essential that they speak fluent Arabic. A background from a luxury 4 or 5 star hotel or serviced apartments in a reservations or front office setting would be an ideal match for this opportunity.
As part of a team, you will be dealing with a high number of reservations enquiries via telephone, email and WhatsApp. You will provide an exemplary level of service and build relationships with our customers, agents, and corporate clients to ensure enquires are converted into Cheval. You will also maintain strong relationships with the operations across the Cheval portfolio.
We want you to apply for this role, if when it comes to work you are…….
We can offer you………
If you thrive on being the best you can and want to join our award-winning team then look no further and apply now!
Helpful to know…………
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
A basic disclosure (DBS Check) may be requested in the event of a position being offered