Position Overview
Are you a driven sales talent with an aptitude for learning
and a passion for driving growth and creating impactful customer experiences?
Do you revel in the world of technology and have a relentless drive for
excellence? If so, RCN Technologies invites you to join our extraordinary team
in revolutionizing the technology industry. We are not just another tech
company—we are trailblazers, disrupting the market with our commitment to
unmatched customer service and cutting-edge solutions.
Veterans are encouraged to apply.
Why RCN Technologies?
At RCN Technologies, our company culture revolves around our
Core Values: "Enjoy the Journey," "Embrace Development,"
"Extreme Ownership," "Stronger United," and "Create
Wow." Our team members embody these values daily, creating a fantastic
work environment where innovation and growth thrive. We invest in our
employees' professional development by providing access to top-notch industry
training and integrating with key partners to ensure you stay at the forefront
of the ever-evolving technology landscape.
Extraordinary Opportunities Await
Joining RCN Technologies means being part of a dynamic
industry that continuously changes and grows. Our focus on new technologies
like 5G, Private Cellular Networks, and Mobile Connectivity Solutions means you
will be working on groundbreaking projects and solutions that redefine the way
people connect.
We Value Our Team
We don't just talk about teamwork; we actively foster it.
Our EOS business operating system empowers collaboration across the
organization, ensuring that your voice is heard and valued. Our leadership team
is engaged and approachable, inviting contributions from every employee,
regardless of rank. We celebrate individual successes and accomplishments
through team lunches, recognition programs, and an on-tap beer to toast to your
achievements.
Proud of Our Achievements
As a company, we have achieved significant milestones,
earning a spot on the Inc. 5000 list for three consecutive years and becoming
the first woman-owned business globally to be certified in 5G technology by the
industry leader in enterprise cellular solutions. Our dedication to our
employees has led to being consistently rated as a Top Workplace by the
Knoxville News Sentinel.
Work-Life Integration Matters
We understand that work and life should go hand in hand. At
RCN Technologies, we support work-life integration through flexible schedules
and leave benefits, work from anywhere days, as well as inclusive family events
during and after work hours. We want you to thrive in both your personal and
professional journeys.
Join the Innovation
As our Regional Account Representative for our Northeast
territory, you will play a pivotal role in driving sales excellence, fostering territory
growth, developing strong referral partner relationships, and optimizing
customer experiences. You will be at the forefront of our suite of connectivity
solutions and services, disrupting traditional telecommunications and
connectivity channels.
Position Hours and Location
We are actively hiring for this position. You will be expected to work a standard schedule of 40 hours per week. You'll be working either at our downtown Knoxville, Tennessee headquarters located at 200 Jennings Avenue or from your home office if outside of the greater Knoxville area. Our office hours are Monday – Friday, 8:00 a.m. – 5:00 p.m. ET.
Compensation
This position features excellent earning potential with a base plus commission structure. Competitive pay and an aggressive growth plan will be discussed with you during the interview process. Projected total compensation growth plan:
· Year 1: $50,000-$65,000+
· Year 2: $65,000-80,000+
· Year 3: $80,000+
You'll have many opportunities to develop and grow your career skills and applied experience. In addition to working on impactful projects and having a strong influence on their development and execution, you'll also spend time shadowing team members in other departments. You'll get face-to-face time with the company president and other executives while building relationships and your professional network with leaders throughout the company. You'll have the opportunity to observe meetings with various stakeholders. Your roles and responsibilities will provide skill development and you'll get periodic informal and formal reviews and feedback from your supervisor. You'll also have input on what you want to accomplish during your career
How to Apply Please apply through our careers portal at https://rcntechnologies.com/careers. Make sure to include a resume, cover letter, and any work samples you feel are relevant to the position.
What You’ll Do
RCN Technologies is seeking an enthusiastic Regional Account
Representative eager to establish or further their career in the technology
industry by managing our business acquisition efforts in our Northeast
Territory (PA, NY, NJ, RI, NH, VT, ME, CT & MA)
This is an amazing opportunity for a driven individual to
slot into one of RCN’s most mature territories, improve their sales skills and
carve out solid financial gains from a robust commission plan.
As a seller you will work at RCN HQ in Knoxville, TN or
remote from you home office and focus daily on managing our existing customer
and partner relationships while working to acquire new ones, all to amp up
sales of our wireless connectivity solutions.
Roles and
responsibilities
· Make 30 outbound calls a day to strategically selected prospects,
partners and current customers
· Build a tribe of up to 20 referral partners within the OEM and
wireless carrier space that regularly turn to you for their customers’ solution
needs, therefore generating new sales opportunities
· Effectively manage assigned territory customers, ensuring to
provide excellent customer service while identifying opportunities to
cross-sell and upsell
· Qualify and nurture leads that are inbound from marketing
campaigns
· Book 3 meetings a day with prospects, current customers and
partners to conduct discovery on if RCN’s solutions fit a need or continue
building bond and rapport
· Conduct effective discovery meetings with prospects to identify
fit, value and a new sales opportunity
· Effectively manage a funnel of sales opportunities with an ultimate
goal of closing business and hitting sales quota
· Occasionally travel in market to conduct
customer & partner meetings or attend industry events
· Tee up our fulfillment teams for success by
providing properly executed orders & contracts and any other mission
critical information
· Stay up to date with new products, product
features, pricing, promos and payment plans
· Build the commission paycheck you deserve through regular contract
execution
Requirements
The
following characteristics are foundational for success in this leadership role:
· Display an active interest in sales and desire to build a
long-term career in sales
· Be obsessed with problem solving, and desire to guide customers to
the best possible outcomes
· Display great aptitude toward building long-term
relationships with partners & customers
· Have a healthy interest in technology and acknowledge it’s an
evolving landscape to embrace instead of fear
· Enjoy a good competition and are driven to be outstanding among
their peers
· Realize that rejection is a knee-jerk reaction and can push past
the first “no” to secure a meeting or contract
· Want to participate in a lively company culture but acknowledge
hard work comes before the play
· Are motivated to build an ever-increasing monthly commission
Other Required Skills
Education
· High school degree*
o College a plus but not required
Experience & Background
· Minimum 6 months sales experience required
(internships qualify)
o Technology sales is a
plus
o Wireless connectivity
sales is a strong plus
o Experience with
Cradlepoint is a strong plus
o Telecommunications experience is a strong plus
Required Skills
· Basic email, call and
communications etiquette
· Proficiency in Microsoft
Office email, word, PowerPoint and excel
· Proficiency in a CRM system preferred; Zoho experience a plus
· Hands-on experience with cold calling, cold
emails, LinkedIn, etc
· Hands-on experience with Microsoft Teams and
traditional desk phones
· Ability to understand sales plans, KPIs, and
commission plans
· Ability to understand sales processes and work
within a proven process to establish key results
Physical Demands of Job
· Lifting/moving boxes and equipment when needed
Your Employment Perks
The rare opportunity to change and disrupt an industry by helping us show our partners and customers why they can Expect More from a technology provider!