Program Specialist (Park Ranger Unit Staff Assistant) (At-Will)
City of TorranceDESCRIPTION
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WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.The City of Torrance is recruiting for Program Specialist to be part of theTorrance Community Services Department Ranger Unit !The DepartmentThe mission of the Community Services Department is to enrich the community through the provision of recreational, cultural, and educational opportunities for persons of all abilities. The Community Services Department takes pride in “Enriching the Community through People, Programs, and Partnerships”. The Department is a diverse organization which consists of five Divisions that work collaboratively to meet the vision, mission, and goals of the department: Administrative Services, Cultural Services, Library Services, Parks Services, and Recreation Services.
The Position
The City of Torrance seeks a skilled candidate with office experience, strong customer service, and leadership skills to assist with the office operations at the Wilson Park Ranger Office (formerly Animal Control). Under direction, this position assists the Ranger administrative office and does related work as required. Responds to requests for information and services; directs customers to appropriate City operations; responds to phone calls, screens inquiries, takes messages and responds to questions; and performs related work as required.
The Program Specialists position is part-time, non-civil service/at-will and supports the Community Services Department Ranger Unit in delivering programs and events
Hours: Expected hours: 30 per week, Monday to Friday.
The City offers ample opportunities for career growth throughout the organization with its 14 departments, which work together to provide quality service, enriching programs, and exciting events to keep the community safe and thriving. The City also proudly offers exceptional employee benefits and perks! Please click here for more information on Employee Benefits, Discounts, & Incentives! QUALIFICATION GUIDELINES
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Any combination of education and experience that would have provided the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:
Graduation from High School or equivalent and one year of recent part-time work experience directly related to recreation or community programs and services; and six months of experience involving public contact or public relations.
Successful candidates will possess the following:- Ability to work independently and manage high volume of service requests from distraught or agitated citizens.
- Work in the vicinity of domestic animals as needed.
- Communicate effectively orally and in writing.
- Exercise judgment and tact in dealing with the public in difficult situations.
- Strong organizational and multitasking skills, with an attention to detail.
- Proficiency in Microsoft Office suite, ability to learn software and basic computer skills.
HOW TO APPLY & EXAM PROCESS
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Interested applicants must submit an online application at www.TorranceCA.Gov/Jobs.
Application submission will be accepted on a continuous basis until the position(s) is/are filled. First review of applications will be those received by Wednesday, August 7, 2024 at 11:59 p.m. If a sufficient number of qualified applications are received by the first review date, there is the possibility that the recruitment may close at that time.
Oral interviews are tentatively scheduled for the August 15, 2024.
Note: The tentative test date is based on a sufficient number of qualified applications received by the first review date. If a sufficient number of applications are not received by the first review date, there is the possibility that the test date may change to a later date.
SPECIAL NOTES
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Visit www.TorranceCA.Gov to find out more information about our community.
Performance of the essential duties of this position includes the following physical demands and/or working conditions:
Ability to stoop; to reach; to stand, to walk and sit for extended periods of time; to push and/or pull objects weighing up to 30 pounds; to lift and carry objects weighing up to 15 pounds.
Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date.
As a condition of employment, candidates must pass a background check.
The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.City of Torrance Inclusion StatementThe City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!