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North Shore Cycle Store Manager

North Shore Cycle
Full-time
On-site
Lynn, MA
$50,000 - $50,000 USD yearly
Position Title: North Shore Cycle Store Manager 
 
Qualifications: 
  • 2+ years of experience managing a bike shop or similar retail environment 
  • Knowledge of, and passion for, the cycling industry including trends, products, and services 
  • Strong communication and interpersonal skills, with the ability to effectively train, motivate and lead a team 
  • Understanding of basic bicycle repairs and how to implement common solutions 
  • Demonstrated customer service and sales experience, with the ability to multitask while being attentive to customers 
  • Attention to detail and problem-solving skills 
  • Spanish speaker highly desirable 
Job Description: 

Northshore Cycle has been a staple in the cycling community of Lynn, MA and surrounding towns for over 30 years. As the Store Manager, you will lead the day-to-day operations of the store, including opening/closing procedures, tracking inventory and sales, assisting customers with inquiries and purchases, and overseeing a small team of sales associates and bike mechanics. 

Primary Responsibilities: 
  • Oversee daily store operations, including opening/closing, inventory management, sales, customer service, and maintaining a safe and clean showroom. 
  • Lead and manage a team of sales associates and mechanics, providing training and support as needed. 
  • Foster a positive and welcoming customer experience by staying up-to-date on the latest products and trends in the cycling industry and providing expert advice to customers. 
  • Assist with company email, answering phone calls, and responding to inquiries on social media. 
  • Manage schedules for store staff and bike service work to ensure adequate store coverage and timely customer bike repairs. 
  • Supervise the bike rental program, including tracking and monitoring rental agreements, payments, bike service needs and returns. 
Compensation & Benefits: 
  • Full-time; 5 days a week 
  • Schedule: Tuesday-Saturday 
  • Store Hours: 10 am to 6 pm 
  • Salaried Position: $50,000/year 
  • $500 sign-on bonus 
  • Paid time-off 

This job is closed.