Medical Responder
Town of FriscoJob Description
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-SKI FREE @ Copper Ski Resort
-$200 Equipment Reimbursement
-Access to SIX mountain Ski/Ride Medallions with Summit Foundation Program ParticipationDesired start date: approx. 11/21/2024 & estimated end-of-season date: 4/11/2025
Why work for the Town of Frisco as a Medical Responder? There are many reasons! For this position specifically, a huge perk is that the Town supplies mechanical tools for you in the shop! (no need to buy or use your own tools!)
Other amazing incentives are the convenience of a clean car year-round with FREE car wash and more...free recycling, free trash, summer activities include free paddle sport, free 2-hour pontoon/fishing boat rental reservation (one per employee) and free boat rental if not rented for the final rental of the day. Winter activities include free tubing at the Frisco Adventure Park, free Nordic Center passes for employee and family, friends and family passes for tubing, Copper Mountain discounted season passes, Copper Mountain free daily lift ticket voucher program for employee. Want to know more? Check out the benefits tab above.
And of course, don't forget to apply to take advantage of the cool perks and the amazing opportunity that awaits you!
There are three levels to the Medical Responder position, Level One, Two and Three. If offered a position with the Town of Frisco, the offer will be made based on the interview and relevant experience. Please review below.This part-time, hourly, seasonal position is responsible for the overall safety of Frisco Adventure Park & Frisco Nordic Center guests and staff by: Providing emergency response, maintaining all necessary emergency response equipment, enforcing safety rules and practices, proactively patrolling terrain, carrying out terrain safety, inspection, and maintenance practices.
Responsibilities
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General Responsibilities
- Proactively patrol terrain including Frisco Adventure Park and Nordic Center operations. This includes but is not limited to Tubing Hill, Ski/Ride Hill, Terrain Park, Nordic Center Trails.
- Enforce safety practices and operating rules and regulations. Conduct terrain inspections and ensure all logs are completed correctly.
- Provide exceptional guest service to all Adventure Park and Nordic Center guests by giving appropriate information, directions and conducting all interactions with a smile, eye contact and clear communication.
- Be knowledgeable in Adventure Park and Nordic Center operations, offerings, programs and events.
- Provide medical response for on-site winter special events.
- Utilize established safety and risk management procedures to deliver guest-friendly safety briefings, and proper lift loading/ unloading procedures.
- Safely Operate UTV and/or snowmobile at all times.
- Handle repetitive questions, scenarios and tasks with professionalism, politeness and courtesy.
- Interact with guests, co-workers, and management in a professional manner at all times. Conduct yourself in a positive, professional manner, and use appropriate language at all times.
- Inspect Frisco Adventure Park for possible hazards, correct and communicate the changes to management team.
- Assist setting fencing and signage where appropriate.
- Provide emergency response to incidents and accidents at the Frisco Adventure Park and Nordic Center.
- Investigate and document incidents and accidents.
- Prepare and utilize emergency response equipment. Maintain equipment, an appropriate inventory of supplies, and conduct routine inspections.
- Carry out regular safety and emergency response drills to ensure skill proficiency.
- Remain alert and vigilant to provide instructions to guests and anticipate possible problems requiring the immediate stoppage of the lift or Rope Tow. Respond to incidents or emergencies as covered in training manual.
- Assist with opening and closing duties.
- Communicate with operations management in a timely and professional manner verbally and in writing to resolve guest issues and ensure safety.
- Maintain all personal grooming standards and uniform policies.
- Work in a team-based environment supporting the Adventure Park, Recreation Department, the Town of Frisco, and the initiatives of the Director and Managers.
- Utilize appropriate on-slope communication processes to manage terrain conditions, safety response, and customer service.
- Assist management with equipment repair and maintenance.
- Assist in all other aspects of Frisco Adventure Park operations as necessary.
- Perform other duties as assigned by the Operations Manager or other managerial staff.
Level
One
Two
Three
Level
Responsibilities
- Operate UTV.
- Patrol on skis and foot to enforce safe terrain use.
- Serve as the Lead medical responder in the event of health emergency on-site.
- Coordinate daily medical response plan with FT/YR WFR staff.
- Provide basic emergency care to guests.
- Operate snowmobiles & UTV’s.
- Patrol on skis and foot to enforce safe terrain use.
- Serve as the Lead medical responder in the event of health emergency on-site.
- Coordinate daily medical response plan with FT/YR WFR staff.
- Provide advanced emergency care to guests.
- Lead staff medical response trainings and scenarios.
- Operate snowmobiles, UTV’s, Town vehicles.
- Patrol on skis and foot to enforce safe terrain use.
- Serve as the Lead medical responder in the event of health emergency on site.
- Coordinate daily medical response plan with FT/YR WFR staff.
- Lead staff medical response trainings and scenarios.
- Provide advanced emergency care to guests.
- Communicate with medical liaison as necessary.
- Ensure industry standard medical protocol is being implemented.
- Review and make recommendations to improve guest and terrain safety.
All Employee Responsibilities
- Adheres to Town of Frisco policies, mission, vision, values, competencies, standards, and regulations including but not limited to proper attire, safety procedures, and overall professionalism.
- Attends Town and departmental trainings and meetings as appropriate or assigned.
- Ability to function and make good decisions in the absence of a supervisor.
- Communicates with Town of Frisco employees, citizens, customers and vendors in a professional, courteous and timely manner both verbally and in writing.
- Performs other job duties/responsibilities as assigned by management.
- Employees are held accountable for all duties of this job.
Requirements
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Knowledge, skills and responsibilities needed:
Level
One
Two
Three
Education:
- Required – High School Diploma or GED
- Required – High School Diploma or GED
- Preferred – High School Diploma or GED
Computer Operations:
Medical Reporting via tablet app or computer
Medical Reporting via tablet app or computer
Medical Reporting via tablet app or computer
Licenses, Certifications or Accreditations:
- Required: Valid Colorado Driver’s License
- Must be currently certified and present a valid up to date CPR for the Professional Rescuer card or currently enrolled in a class to get you those certifications.
- Must present proof of either of the following – Wilderness First Responder (WFR) certification or Outdoor Emergency Care (OEC)
- Required: Valid Colorado Driver’s License
- Must be currently certified and present a valid up to date CPR for the Professional Rescuer card or currently enrolled in a class to get you those certifications.
- Must present proof of either of the following - Colorado certified Emergency Medical Technician (EMT) or Colorado certified Advanced Emergency Medical Technician (AEMT)
- Required: Valid Colorado Driver’s License
- Must be currently certified and present a valid up to date CPR for the Professional Rescuer card or currently enrolled in a class to get you those certifications.
- Must present proof of either of the following –Colorado certified Emergency Medical Technician – Intermediate (EMT-I) or Colorado certified Paramedic
Previous Work Experience:
- None
- Preferred: 1 year of guest service
- Required: 1 to 3 winter season medical response or 1+ full year of medical response service
- Preferred: 1 winter season ski area operations
- Preferred: 1 year of guest service
- Required: 4+ winter season medical response or 2+ full year of medical response service
- Preferred: 1 year of guest service experience.
Previous Supervisory Exercised:
None
None
- None
Language Ability:
Required: Ability to communicate effectively in English, both verbally and in writing.
Required: Ability to communicate effectively in English, both verbally and in writing.
Required: Ability to communicate effectively in English, both verbally and in writing.
Decision Making Ability:
Required: Ability to function independently and make sound and reasonable decisions in the absence of supervisory guidance.
Required: Ability to function independently and make sound and reasonable decisions in the absence of supervisory guidance.
Required: Ability to function independently and make sound and reasonable decisions in the absence of supervisory guidance.
Other:
18+ years of age to drive Town vehicle.
- Must have advanced or higher downhill skiing ability in all terrain in all conditions
- Must have advanced Nordic skiing abilities in all terrain and all conditions
- Must possess excellent public relations and communications skills as well as high level of friendliness
- Must handle stressful situations
21+ years of age to tow utility trailer with Town vehicle.
- Must have advanced or higher downhill skiing ability in all terrain in all conditions
- Must have advanced Nordic skiing abilities in all terrain and all conditions
- Must possess excellent public relations and communications skills as well as high level of friendliness
- Must handle stressful situations
21+ years of age to tow utility trailer with Town vehicle.
- Must have advanced or higher downhill skiing ability in all terrain in all conditions
- Must have advanced Nordic skiing abilities in all terrain and all conditions
- Must possess excellent public relations and communications skills as well as high level of friendliness
- Must handle stressful situations
Additional Information
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Physical Demands:
Weight
LIFTING:
Activities
OTHER PHYSICAL ACTIVITIES REQUIRED:
All Levels
Up to 10 Pounds
2/3 OR MORE
Standing
2/3 OR MORE
All Levels
Up to 25 Pounds
2/3 OR MORE
Walking
2/3 OR MORE
All Levels
Up to 50 Pounds
2/3 OR MORE
Sitting
2/3 OR MORE
All Levels
Up to 100 Pounds
1/3 to 2/3
Using hands to finger, hands to feel
2/3 OR MORE
All Levels
More than 100 Pounds
UP TO 1/3
Reaching with hands and arms
2/3 OR MORE
All Levels
Climb or balance
2/3 OR MORE
All Levels
Stoop, kneel, crouch or crawl
2/3 OR MORE
All Levels
Talk or hear
2/3 OR MORE
All Levels
Taste or smell
UP TO 1/3