My NRMA logo

Housekeeping Attendant

My NRMA
On-site
Ballarat, AU-VIC, Australia

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style – from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature.

Discover the riches of yesterday while enjoying modern comforts at NRMA Ballarat Holiday Park. Situated just 90 minutes from Melbourne in the Victorian Central Highlands, there’s much to love here, starting with our proximity to the award-winning Sovereign Hill living museum. Back at camp, find a little gold yourself as you relax by the pool while the kids are busy playing. They’ll love our all-ages playgrounds and sporting facilities, while our sensory room provides a thoughtful space for children on the autism spectrum. With accommodation to suit all styles, budgets and group sizes plus spacious caravan and camping sites, everyone is welcome at NRMA Ballarat Holiday Park.

Job Description

  • With your experience, create an impact on our guests in this hands-on and detail orientated role
  • Making holiday memories, to ensure our guests have all the creature comforts and feel at home
  • Great opportunity for locals as staff accommodation is not provided

What you’ll do:

You will provide housekeeping and cleaning duties for all accommodation types and public areas to ensure the presentation of the property is of a consistent standard.  A level of fitness is required to meet the physical demands of this role, as are a resilient and can-do attitude. On a daily basis you will:

  • Ensure accommodation and venue areas are cleaned and serviced to NRMA Housekeeping Standards
  • Linen changes, cleaning of cabins, replenish stock and recording of items in rooms
  • Working with a great team, but can also work autonomously

We're looking for someone who is proudly reliable and must have availability to work during peak periods including school and public holidays.  

What you’ll bring:  

  • A reputation for providing excellent customer service, engaging in great conversations with our guests
  • Housekeeping experience
  • Good time management and an eye for detail
  • An ability to follow direction related to daily tasks and expectations
  • Flexible attitude to work hours over a 7 day roster, including weekends and public holidays
  • A vibrant attitude with the ability to work effectively as part of a busy team

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Our reward and recognition program 'My Thanks'
  • Employee referral program where you may be eligible for a referral bonus of up to $2,000
  • Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.