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Field Service Technician

EV.Careers
Full-time
On-site
Charlotte, Charlotte, United States

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel.

Key Role Details



  • Position Type: Full-time, Travel

  • Industry: Electric Vehicle Infrastructure

  • Location: Various

  • Department: Service Operations

Key Responsibilities



  • Execute diagnostic, maintenance, and repair work on charging systems

  • Perform commissioning and periodic maintenance interventions

  • Work independently and collaboratively to maximize repair efficiency

  • Document repairs thoroughly and consistently

  • Provide feedback to remote service and development teams

  • Coordinate service interventions within assigned territory




Requirements



  • Technical Background

  • Technical certification or experience in electrical engineering

  • Experience as electrician in low-voltage range (up to 1,000V)

  • 2+ years support role in eMobility/EV charging industry

  • Basic software and diagnostic skills

  • Full stack IT infrastructure knowledge (hardware, software, network, telecommunications)

  • Proficiency in MS Office (Windows, Excel, Word)

  • Strong customer service orientation

  • Professional communication abilities

  • Experience working under time pressure

  • Ability to manage urgent customer escalations

  • Ability to lift 75lbs (components and units)

  • Capable of repeated ladder climbing

  • Able to stand/walk for extended periods

  • Valid driver's license

  • Valid passport

  • Flexibility for overtime work

  • Willingness for domestic and international travel

  • Available for flexible hours








Benefits




  • Medical Benefits with cost assistance.Β 

  • Vision

  • Dental

  • Life Insurance paid by employer

  • Disability

  • Flexible Spending Accounts (FSA/HSA)

  • PTO (minimum 16 days)

  • Company holidays