Sugarloaf is looking for an energetic, outgoing, and detail oriented person to join our Sales Team as an Events Coordinator. This role will work with all divisions of the Sales Team to ensure quality service in all resort events. This role is a key player as the link between the Sales Department, the Food and Beverage Department, and the Guest Services Team. The Events Coordinator is primarily responsible for all service aspects related to social events booked through the sales office and will coordinate with the sales managers, chefs, and catering staff to ensure quality service from start to finish. This role will also help the team ensure proper execution of events, time lines, and catering orders. This full-time year-round role is eligible for seasonal bonus pay and comes with great job perks. Come join our team!
Responsibilities
- Maintain and accurately keep updated, customer records with current software programs
- Be present at functions and be responsible for ensuring the quality and execution of the event
- Respond to all customer enquires in a timely manner
- Create and prepare accurate catering banquet event orders for customers, ensuring that the catering offer matches the contracted event(s), in terms of product selection and budget and estimated attendance.
- Organize and attend client meetings as needed.
- Be able to work with short lead times while maintaining efficient and effective inter-department communications and deadlines
- Responsible for detail-oriented documentation of groups
- May also undertake some general administrative tasks as required.
- Flexible work hours may include days, nights, weekends and holidays.
- This job description is not exhaustive and the role necessitates flexibility to take on other responsibilities, which are at the discretion of the Events Manager and the Director of Sales.
Qualifications
The ideal candidate for this role will...
- preferably have at least 2 years of established work history in the hospitality industry with a conference and banquet background
- be able to lead by example and maintain positive work relationships within the company
- be comfortable with computer, phone, and direct contact meetings with customers
- have a valid driver's license
- be able to work days, nights, weekends, and/or holidays as needed for events and to complete tasks
Sugarloaf Team Member Benefits include:
- Free lift pass for skiing and/or riding (at Sugarloaf and Sunday River)
- Eligible for medical/dental/vision and 401K benefits
- Discounts at resort F&B and retail locations
- Discounted ski/snowboard lessons and rentals
- Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
- Discounted passes at other Boyne and partner resorts
- Eligibility for end of season service and loyalty bonus
- Team Members may also be eligible to earn up to 40 hours of paid time off
Target Job Start Date: 6/1/2023